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TM Senior Consultant

hace 4 meses

Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

Expectations & Tasks

The Premium Hub-Centre of Expertise (CoE) within the SAP Adoption Services Center provides the expertise in application and technology areas to deliver high-end support to our MaxAttention, Active Attention, and Value Assurance customers. As CoE Senior Consultant for Transportation Management and Logistics Areas, you will analyze End to End Supply Chain Execution Process of our global customers and present the results of your findings and recommendations to IT managers and executives. You have the chance to design and optimize complex IT landscapes, on which our largest customers run their businesses. Your area of responsibility will extend to some of the following tasks:

    • Lead functional design validation workshops identify risks and provide recommendations to optimize business processes, system automation, system landscape and protection of investment. Senior Consultants are expected to resolve critical business process design issues and work closely with SAP development to provide the best practice and reference architecture to the customers.
    • Required to support customer's implementations, provide architectural guidance, and best practices for the business processes, ideas for improving customer productivity, providing the highest levels of customer satisfaction, and running an infrastructure that empowers customers to take advantage of new opportunities.
    • Conduct deep root cause analysis with technical and programming skills, provides solutions and delivers services in very complex environments for specific fields/areas. The complex landscape can include On-premise systems, Public and Private cloud and triaging issues across the heterogeneous landscape.
    • Lead critical customer escalation and drive critical issues to resolution. Through these activities SAP and COE builds a trusted advisor relationship with the customer. SAP COE provides a broad range of offerings to cover planning, implementation, operations, upgrades, and continuous improvement. You can ensure the optimum performance of SAP solutions -- and the maximum benefit to SAP customers.
    • Work as De-escalation Architects to Identify top issues and creates and executes action plan, leads analysis of system landscapes and technical issues, leads analysis of core business processes for all applications. Leads analysis of system or application operation, develops comprehensive service plans for customers.
    • Builds up expert knowledge and develops support services for new products/components like Machine Learning and IoT and ramp-up solutions. Develops concepts for service/business processes/ product development. Provides knowledge transfer(internal/external)

Skills / Competencies

  • Mandatory:
    • At least 8+ years of SAP product Experience in one of the key areas such: SAP Transportation Management embedded in SAP S/4HANA or SAP SCM, SAP Logistics Business Network, SAP Global Track and Trace or Logistics.
    • Well-developed customer focus and problem solving.
    • Ability to work under pressure. Tolerance for ambiguity and ability to thrive in a highly dynamic environment. Must be a self-starter able to deliver high-quality content on a tight timeline.
    • Outstanding presentation skills, ability to design, prepare and deliver high-impact presentations.
    • Self-confident, communicative, and diplomatic character; strategic and analytical thinking; coordination and decision-making ability.
    • Team player, proactive networking attributes, results, and execution focused, willing to learn.
    • Ready to travel 30% for All Americas Region.
    • The ideal candidate will have at minimum a bachelor's degree in mathematics, Computer science or engineering.
  • Additional
    • Technical and development experience in ABAP, Java, BOPF, SAP FPM, Cloud Foundry

Language Skills

  • English - Mandatory proficient spoken and written as we will be supporting customers in all Americas region including LATAM and North America (US & Canada)
  • Spanish – Mandatory
  • Portuguese – Optional.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.