Customer Service Specialist Bogota

hace 4 semanas

Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo
Customer service specialist
  • BogotaYoure the player were missing on this TOP TeamWere looking for a Customer Expert.
You will be responsible for responding to all customer inquiries and providing excellent customer service by being a good listener, proactive, patient, and understanding.

You must work with confidential customer information while handling it sensitively and maintaining constant knowledge of our clients products, services, and promotions, updating records in the required systems.


What youll be doing:
Keep every customer engaged with a direct and friendly touch.
Boost the clients business by showcasing their products and services.
Handle sensitive customer data with utmost care and confidentiality.

The TOP Team is looking for someone who:
Has a 90% and up English level.
Enjoys helping others and solving situations with a positive attitude.
Is proactive, responsible, empathic, and a good listener.

Lets talk about benefits:
Long-term contract.
Employee fund.
Volunteer programs.
Career plan.
Life insurance coverage.

Conditions:


English B2+42 hours per week Schedules: Monday to Friday 8 am to 6 pmSalary: $ This is what sets us apart:We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide Great Place To Work has certified us as one of the best places to work in the country and the world.

We dont stop innovating and we always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection.

We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected.

Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team.
  • Requerimientos
  • Educación mínima: Educación Básica SecundariaPalabras clave: servicio, service, especialistaCustomer service specialist
  • BogotaYoure the player were missing on this TOP TeamWere looking for a Customer Expert.
You will be responsible for responding to all customer inquiries and providing excellent customer service by being a good listener, proactive, patient, and understanding.

You must work with confidential customer information while handling it sensitively and maintaining constant knowledge of our clients products, services, and promotions, updating records in the required systems.


What youll be doing:
Keep every customer engaged with a direct and friendly touch.
Boost the clients business by showcasing their products and services.
Handle sensitive customer data with utmost care and confidentiality.

The TOP Team is looking for someone who:
Has a 90% and up English level.
Enjoys helping others and solving situations with a positive attitude.
Is proactive, responsible, empathic, and a good listener.

Lets talk about benefits:
Long-term contract.
Employee fund.
Volunteer programs.
Career plan.
Life insurance coverage.

Conditions:


English B2+42 hours per week Schedules: Monday to Friday 8 am to 6 pmSalary: $ This is what sets us apart:We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide Great Place To Work has certified us as one of the best places to work in the country and the world.

We dont stop innovating and we always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection.

We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected.

Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team. -Requerimientos- Educación mínima: Educación Básica SecundariaPalabras clave: servicio, service, especialista

Salario:
COP/MONTH.

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