Database Administrator

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Full Potential Solutions A tiempo completo

Overview:
A

bout Us

Some exciting initiatives we are working on are:

  • Design, develop and deploy unique omnichannel customer experiences on top of Amazon Connect, including developing proprietary tools and services to extend the Connect platform
  • Developing a comprehensive Data, Analytics, and Reporting platform to integrate, measure, and analyze millions of daily customer interactions/metrics across all our clients
  • Designing and developing fantastic user experiences across data visualization and analytics in the customer engagement/contact center industry
  • Developing standardized AI/ML models to optimize customer engagement and agent performance using various Python frameworks and AWS services (Transcribe, Comprehend, Sagemaker, etc.)
  • Building web/mobile apps to improve agent/manager performance across thousands of agents (metrics, gamification, collaboration)
  • Deploying cuttingedge, techenablement services using the AWS ecosystem, including microservices and serverless architecture, CI/CD pipelines, event notification services, search services, multitenant architecture and lots more.

Our team has successfully built and scaled analytics-focused products and services at companies such as Salesforce, Demandware, IBM, IBEX, and T-Mobile. We have strong backgrounds in Computer Science, Math, and Engineering from top universities. We strongly believe that empowered people are the key to building a great company, and our development process focuses on iteratively improving our products as well as ourselves as individuals and as a team.

Our mission as a company is to create an environment where our people THRIVE.

ABOUT YOU:

Responsibilities:

  • Lead the installation, configuration, and maintenance of databases for various
  • Monitor and optimize database performance, identifying and resolving any issues
  • Ensure the security of the database and data stored within it, implementing advanced
security measures

  • Develop and implement disaster recovery plans to ensure business continuity
  • Work closely with development teams to design and implement new databases,
providing guidance and expertise

  • Troubleshoot and resolve complex databaserelated issues, providing guidance to junior
team members

  • Continuously research and recommend new technologies and tools to improve the
performance and reliability of databases

  • Provide mentorship and training to junior team members
  • Lead or participate in database migration and upgrade projects
  • Manage and monitor database capacity and ensure scalability to meet growing business
needs

  • Create and maintain documentation of all database systems, processes, and
procedures.

  • Collaborate with IT and business teams to develop and implement data governance

policies Qualifications:

  • 6+ years of experience as a Database Administrator
  • Strong knowledge of MySQL, SQL, PgSQL, RDS, DynamoDB and Redshift
  • Experience with advanced database administration and management tools
  • Strong understanding of database security best practices and technologies
  • Strong analytical and problemsolving skills
  • Excellent communication and collaboration skills
  • Certifications in relevant database technologies is a plus
  • Experience working on a fastpaced and rapid multi tasking environment
  • Experience with Percona monitoring
Metro Manila Resources - Hybrid Work Set Up

Metro Davao Resources - Hybrid Work Set Up

Outside Metro Manila and Metro Davao - Remote

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