Spanish Bilingual Csr
hace 3 semanas
The job description for a Spanish Virtual Assistant can vary depending on the specific needs of the client or employer, but here is a general overview of the responsibilities and qualifications often associated with the role:
Job Title:
Spanish Bilingual Virtual Assistant for Service Fusion
Work Schedule: 7:45 AM - 6 PM Eastern Standard Time (might change)
Responsibilities:
- Entering service calls and managing schedules. Entering information to the service fusion portal.
Research: Conduct research on a wide range of topics, compile information, and present findings to the client.
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Data Management: Maintain and update databases, spreadsheets, and CRM systems as necessary.
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Customer Support: Provide support to customers or clients by addressing inquiries and resolving issues in Spanish or bilingual settings.
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Project Management: Assist in project management tasks, including coordinating and tracking tasks and deadlines.
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Personal Assistance: Provide personal support to the client, which may include tasks like shopping, booking personal appointments, or managing personal calendars.
Qualifications:
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Fluency in Spanish and English: Strong verbal and written communication skills in both languages are essential.
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Organizational Skills: The ability to manage tasks, set priorities, and stay organized is crucial.
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Tech-Savvy: Proficiency in using various software and online tools, including Microsoft Office, Google Workspace, project management tools, and CRM systems.
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Time Management: Effective time management skills to meet deadlines and handle multiple tasks simultaneously.
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Detail-Oriented: A keen eye for detail is necessary for tasks like data entry and document organization.
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Problem-Solving: The ability to independently solve problems and make decisions when needed.
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Reliability: Being punctual and dependable is vital, as virtual assistants often work remotely.
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Professionalism: Maintaining a professional and courteous demeanor while interacting with clients and customers.
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Experience: Previous experience as a virtual assistant or in administrative roles can be a plus, but it's not always required.
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Strong Internet Connection: A stable and high-speed internet connection is necessary for seamless remote work.
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Remote Work Setup: Access to a computer, phone, and other necessary tools to perform tasks from a remote location.
Salary:
From $2,000,000 per month
Application Question(s):
- Can you start ASAP?
- NOTE: Make sure to complete the screening questions to avoid automatic rejection.
- How much is your desired salary in USD per month?
- Do you agree to work with a time tracker?
- Active phone number.
- How long have you been working as a Customer service/VA?
- Do you have experience with the Service Fusion software?
- Kindly make selfintroductory audio in both English and Spanish and paste the link/s here for review.
Experience:
Spanish Bilingual: 1 year (required)
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