IT Support Engineer
hace 2 semanas
We are looking for
an amazing IT Support Engineer, responsible for providing on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, managing and troubleshooting IT issues.
Your primary focus will be to provide support to RSI staff members to make sure all computers, network connections and software are properly functioning.
What you'll do
- Install and upgrade operating systems and computer software
- Take ownership of user problems and be proactive when dealing with user issues
- Respond to enquiries from staff and help them resolve any hardware or software problems
- Provide technical support onsite or via remoteaccess systems
- Troubleshoot hardware and software issues and networking and connection issues
- Manage user accesses
- Advise on software or hardware upgrades
- Order computer systems, computer peripherials and supplies
- Cooperate closely with Development teams, Infrastructure team, external vendors and Customer Support
In order to succeed you need
- Knowledge or experience with: Okta, O365, Azure, Slack
- Very good English skills B2+
- Experience with implementing central Anti-Malware and IT Management systems
- Ability to solve complex hardware and software issues
- A sense of ownership and a passion for technology
Nice to have
- Experience with modern Identity and Access Management Systems
- Experience with developing and implementing IT processes
As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company.
We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable.
We are dedicated to treating everyone with respect and to support your professional and personal growth.Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace.
All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.
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