Customer Onboarding Support Analyst

hace 1 semana


Cali, Valle del Cauca, Colombia ORBIDI A tiempo completo

Sobre nosotros:


En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado.

Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. Únete a nuestra misión de ayudar a las empresas a impulsar el éxito

El rol:

Estamos buscando un perfil de Customer Onboarding Support para unirse a nuestro equipo en Colombia Si eres una persona orientada a resultados, con antención al detalle, búsqueda de información, documentación de requisitos y servicio al cliente entonces te encantará el reto de ORBIDI



¿Cuál será tu misión?


  • Revisar y Documentar la información necesaria para iniciar el proyecto con el cliente (Documentación Brief basado en datos de entrada de ventas).
  • Abordar al cliente para complementar la información del proyecto y así iniciar producción de proyecto (WEB, Redes Sociales, SEO).
  • Revisar la completitud y correctitud de la información de los proyectos antes de ser ingresados a producción.
  • Organización de todos los documentos de referencia para iniciar la producción de los proyectos.
  • Complementar información técnica importante tal como: Accesos, vinculación Redes sociales, etc.
  • Complementar la información de mercado del cliente basada en investigación competidores, y demás.

Lo que te hará triunfar:

  • Elevada atención al detalle y capacidades para organizar altos volúmenes de documentación.
  • Grandes capacidades organizativas con habilidad para realizar tareas siguiendo minuciosamente guías de procesos estandarizados.
  • Orientación a la investigación y búsqueda de información.
  • Excelentes capacidades comunicativas escritas y verbales
  • Manejo de Herramientas de Oficina (Office o Google).
  • Se valorará positivamente experiência en herramientas como ClickUp y Hubspot.
  • Excelentes capacidades de gestión del tiempo y habilidad para priorizar las tareas


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