Community Manager

hace 2 semanas

Desde casa, Colombia South Street Designs A tiempo completo

As a
Community Manager, you will be responsible for managing and engaging with our online community to build brand loyalty and drive customer engagement.

You will be a representative of our brand and will play a crucial role in creating a positive and engaging online experience for our customers

Key responsibilities:

  • Develop and implement community engagement strategies to drive brand loyalty and customer retention.
  • Manage and moderate online communities, including social media platforms, forums, and other community platforms.
  • Respond to customer inquiries and comments in a timely and professional manner, providing excellent customer service.
  • Identify and engage with brand ambassadors, collaborators, and influencers to expand the reach of our community.
  • Collaborate with internal teams to gather customer feedback and insights to drive product and service improvements.
  • Plan and execute online events and campaigns to increase community engagement and brand awareness.

Software/Tools:

  • Nice to have: Airtable, ClickUp or any task management software

Skill set:

  • Excellent communication skills, both written and verbal.
  • Strong interpersonal skills and ability to build relationships with customers.
  • Proficiency in social media management and community platform management.
  • Ability to analyze customer insights and data to inform community engagement strategies.
  • Knowledge of online marketing and branding principles.
  • Familiarity with customer relationship management (CRM) tools.
  • Creative thinking and problemsolving skills.
  • Ability to work independently and manage multiple projects simultaneously.

Experience:

  • Proven experience as a community manager or similar role, preferably in a digital or online environment.
  • Strong understanding of community management best practices and trends.
  • Experience in managing online communities, including social media platforms and forums.
  • Experience in customer service or customerfacing roles.
  • Familiarity with analytics tools to track community engagement metrics.
  • You do not have a proven experience as a community manage

Scenario Questions:

  • How would you develop and implement community engagement strategies to drive brand loyalty and customer retention?
  • Can you provide an example of a time when you effectively managed and moderated an online community, such as a social media platform or forum?
  • What platform have you experienced tapping and nourishing leads? How did you moderate or approach that community?

Our core values:


At South Street Designs, we believe in creating an environment where everyone can be their authentic selves and contribute their unique perspective to the team.

We strive to ensure our company culture is grounded in positive values like trust and respect, collaboration, resilience, and innovation.

This commitment enables us to build an atmosphere where inclusion and growth are at the forefront. Our goal is to empower each individual to reach their fullest potential while being supported by the team.

Why people love working at South Street Designs:

  • Great compensation & benefits package
  • Quarterly reimbursements for internet and technology/office setup upgrade
  • Annual Cost of Living Adjustment based on inflation rate
  • Free virtual psychotherapy sessions with MAGIS Creative Spaces
  • Holiday Wind Down
  • Medicard HMO with 100k DDL once regularized
  • 20 PTOs per year once regularized (accrued PTOs during probation)

Job Types:
Full-time, Permanent

Pay:
From $3,500,000 per month

Experience:

Community Management: 1 year (required)
- managing online communities: 1 year (required)
- customer service or customer-facing roles: 1 year (required)

  • Community Manager

    hace 4 días

    Desde casa, Colombia Getlinko A tiempo completo

    ¡Únete a nuestro equipo como Community Manager! En Getlinko, Marketplace de Branding y SEO global, estamos buscando a un/a Community Manager talentoso/a y apasionado/a que se una a nuestro equipo dinámico y en constante crecimiento. **Responsabilidades**: Mantener y hacer crecer la presencia online de Getlinko en sus redes en Linkedin, Twitter, IG y...

  • Community Manager

    hace 2 semanas

    Desde casa, Colombia Getlinko A tiempo completo

    Únete a nuestro equipo como Community ManagerEn Getlinko, Marketplace de Branding y SEO global, estamos buscando a un/a Community Manager talentoso/a y apasionado/a que se una a nuestro equipo dinámico y en constante crecimiento.Responsabilidades:Mantener y hacer crecer la presencia online de Getlinko en sus redes en Linkedin, Twitter, IG y...

  • Community Manager

    hace 1 mes

    Desde casa, Colombia South Street Designs A tiempo completo

    As a **Community Manager**, you will be responsible for managing and engaging with our online community to build brand loyalty and drive customer engagement. You will be a representative of our brand and will play a crucial role in creating a positive and engaging online experience for our customers **Key responsibilities**: 1. Develop and implement...

  • Community Manager

    hace 3 semanas

    Desde casa, Colombia South Street Designs A tiempo completo

    As a **Community Manager**, you will be responsible for managing and engaging with our online community to build brand loyalty and drive customer engagement. You will be a representative of our brand and will play a crucial role in creating a positive and engaging online experience for our customers **Key responsibilities**: 1. Develop and implement...

  • Community Manager

    hace 4 semanas

    Desde casa, Colombia South Street Designs A tiempo completo

    As a **Community Manager**, you will be responsible for managing and engaging with our online community to build brand loyalty and drive customer engagement. You will be a representative of our brand and will play a crucial role in creating a positive and engaging online experience for our customers **Key responsibilities**: 1. Develop and implement...

  • Community Manager

    hace 1 semana

    Desde casa, Colombia Virtalio A tiempo completo

    Estamos buscando un Community Manager para unirse a nuestro equipo de marketing y trabajar con las marcas de nuestros clientes de una agencia. Si eres un profesional motivado y ambicioso con conocimientos en tecnología y marketing, ¡queremos conocerte! - Manejo de redes sociales para clientes. - Participar con el equipo de la agencia en la planificación,...

  • Community Manager

    hace 4 semanas

    Desde casa, Colombia Activate Talent A tiempo completo

    **Work from any corner of LATAM and be a part of the #remoteworkrevolution!‼️** **Role**: Community Manager **Schedule**: M-F / 8:00 - 5:00 PST with eventually 2-3 hours buffer/flexibility) **Type of Contract**: Full Time - Independent Contractor **Salary Range**: 1500 - 3000 USD (Based on Experience) **About Us**: At Activate Talent, we're...

  • Community Manager

    hace 2 semanas

    Desde casa, Colombia South Street Designs A tiempo completo

    As a Community Manager, you will be responsible for managing and engaging with our online community to build brand loyalty and drive customer engagement. You will be a representative of our brand and will play a crucial role in creating a positive and engaging online experience for our customersKey responsibilities:Develop and implement community engagement...

  • Community Manager

    hace 3 semanas

    Desde casa, Colombia HUBI A tiempo completo

    Importante empresa requiere para su equipo de trabajo community manager con experiência mínima de 3 años, sus principales funciones son: Creación de piezas gráficas Crear infografías Manejo de redes sociales Creación de parrilla de contenidos Creación de estrategias de marketing Crear conceptos visuales para publicidad Lanzar campañas de...

  • Community Manager

    hace 3 semanas

    Desde casa, Colombia Skydropx A tiempo completo

    Estamos **innovando la logística** y esto lo hemos logrado **gracias a un equipo de personas visionarias, con ganas de crecer y cambiar el mundo**. En **Skydropx** encontrarás un espacio para desarrollar tu carrera dentro de un ambiente laboral **dinámico, ambicioso y multicultural**. **Community Manager**: **Tus retos en el equipo serán**: -...

  • Community Manager

    hace 2 semanas

    Desde casa, Colombia HUBI A tiempo completo

    Importante empresa requiere para su equipo de trabajo community manager con experiência mínima de 3 años, sus principales funciones son:Creación de piezas gráficasCrear infografíasManejo de redes socialesCreación de parrilla de contenidosCreación de estrategias de marketingCrear conceptos visuales para publicidadLanzar campañas de...

  • Community Manager

    hace 2 semanas

    Desde casa, Colombia Skydropx A tiempo completo

    Estamos innovando la logística y esto lo hemos logrado gracias a un equipo de personas visionarias, con ganas de crecer y cambiar el mundo.En Skydropx encontrarás un espacio para desarrollar tu carrera dentro de un ambiente laboral dinámico, ambicioso y multicultural.Community Manager:Tus retos en el equipo serán:Creación de contenido para redes...

  • Spanish Bilingual Community Manager

    hace 7 días

    Desde casa, Colombia SupportNinja A tiempo completo

    We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status...

  • Community Relationship Manager

    hace 2 semanas

    Desde casa, Colombia Standing on Giants A tiempo completo

    About the company:Standing on Giants is the world's first agency for businesses that want to build a brand-owned, online community. We empower businesses to build thriving online communities that put their customers at the centre of everything they do. Born from the team that created the revolutionary community-led model at mobile disruptor giffgaff,...

  • Brazilian Portuguese Bilingual Community Manager

    hace 7 días

    Desde casa, Colombia SupportNinja A tiempo completo

    We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status...

  • Community Manager

    hace 2 semanas

    Desde casa, Colombia ZKX A tiempo completo

    ZKX is the first permissionless protocol for derivatives built on StarkNet. We’re building a decentralized exchange that lets users trade derivatives using reward mechanisms, liquidity provisioning, and simplified access to complex trading strategies. We’re passionate about democratizing access to global yields so anyone can invest in them. You can read...

  • Community Relationship Manager

    hace 3 semanas

    Desde casa, Colombia Standing on Giants A tiempo completo

    **About the company**: Standing on Giants is the world’s first agency for businesses that want to build a brand-owned, online community. We empower businesses to build thriving online communities that put their customers at the centre of everything they do. Born from the team that created the revolutionary community-led model at mobile disruptor giffgaff,...

  • Global Social Media Community Manager

    hace 3 semanas

    Desde casa, Colombia Teleperformance A tiempo completo

    Overview: El Global Social Media Community Manager desarrollará y administrará la estrategia de redes sociales de nuestro liderazgo. El objetivo principal de esta función es crear conciencia de marca de TP para escalar rápidamente el negocio y posicionar a nuestros expertos como líderes de opinión en el campo. A través de un enfoque basado en datos y...

  • Community Manager

    hace 4 semanas

    Desde casa, Colombia Puntilla Distribution LLC A tiempo completo

    Puntilla is an innovative music company that empowers Latin artist and labels to reach their full potential. We provide a comprehensive suite of services designed to process and maximize our clients' global reach. As a member of our team, you will have the opportunity to work with some of the most talented and innovative artists in the Latin music scene and...

  • Community Manager/ Graphic Designer

    hace 4 semanas

    Desde casa, Colombia Roads Consulting A tiempo completo

    **Job purpose** As we expand our online presence and engage with our community in new ways, we are seeking a talented Remote Community Manager to join our team. This individual will play a crucial role in fostering connections, managing social media platforms, creating engaging content, and representing our brand online. **REQUIRED...