Intake Specialist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Cambridge Immigration Law, PC A tiempo completo

Job Posting:
Intake Specialist at Law Firm

Location:
Remote

Type:
Full Time

Salary:
Competitive, Based on Experience

About Us:
Cambridge Immigration Law is a dynamic, client-focused law firm seeking to add an Intake Specialist to our dedicated team. We specialize in Immigration Law and are committed to delivering high-quality legal services to our clients.

If you are a motivated, client-oriented individual who thrives in a fast-paced environment, we would love to hear from you.


Responsibilities:

  • Manage incoming calls from prospective clients and facilitate 1015 minute intake calls to assess client needs
  • Schedule consultations for the Director of Client Engagement or attorneys within the firm
  • Conduct prompt followups with prospective clients who did not schedule a consultation
  • Maintain accurate and uptodate client records using our CRM software
  • Collaborate closely with our legal team to ensure a seamless client experience
  • Ensure compliance with law firm policies and guidelines
  • Additional tasks as assigned

Requirements:

  • Must be fluent in English and Spanish.
  • Prior experience in a clientservice role, preferably in a legal setting
  • Exceptional communication skills, both verbal and written
  • Strong attention to detail
  • Ability to multitask and prioritize in a fastpaced environment
  • Proficiency in [MS Office or Google] and experience with CRM software is a plus
  • Strong work ethic and a team player mentality

How to Apply:
Cambridge Immigration Law is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and staff.

Pay:
From $38,735 per hour

Expected hours: 40 per week

Experience:

Microsoft Office: 1 year (preferred)
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