Cpq Administrator

hace 2 semanas

Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo

Job Description:


You are expected to display good interpersonal skills as you will interact with associates from various departments and backgrounds, globally.

You are to understand their problems and if needed, document the underlying issue for defect resolution.

Responsibilities:

  • The ability to understand business processes and (product) structures, taking requirements from user stories and implementing within system backend.
  • Providing support to users and being the first point of contact for problem resolution.
  • Troubleshooting issues and raising defects if necessary
  • Establishing good relationships with all colleagues.
  • Managing technical documentation and processes.
  • Assist in the training of employees in using the software.
  • Performing diagnostic tests.

Qualifications

Requirements:

  • 2+ years relevant work experience, preferably in a SaaS/Cloud environment
  • Experience with CPQ solutions, Experlogix is a plus
  • Experience with CRM solutions, Microsoft Dynamics 365 is a plus
  • Experience with JIRA
  • Strong understanding of Agile methodologies, working within is a plus.
  • Excellent written and verbal communication skills.
  • Fluency in English.
  • Proven strong problemsolving skills.
  • Good interpersonal skills.
  • Attention to detail.

Additional Information

About NIQ


NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.

In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.

With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

Want to keep up with our latest updates?

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Our commitment to Diversity, Equity, and Inclusion


We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

  • NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._

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