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Client Solutions Planner

hace 1 mes


Bogotá, Bogotá D.E., Colombia TikTok A tiempo completo
Responsibilities
TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.

TikTok has global offices including Los Angeles, Mountain View, New York, Austin, London, Paris, Berlin, Dubai, Singapore, Jakarta, São Paulo, Seoul and Tokyo.


Why Join Us:

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.

About the team:


At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more.

As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

The Spanish Speaking South America team (3SA) covers the Panlatam business out of Miami, Colombia, and 5 more countries in the region through our expansion partner IMS.


About the role:

Responsibilities:

  • Manage operational processes required for business opening
  • Understand and guide internal flow for agencies and clients onboarding
  • Work closely with agencies and clients for successfully onboarding
  • Work in partnership with internal teams to validate documentation required
  • Support sales team with document collection
  • Report and follow up onboarding process

Qualifications:

Main Qualifications:

  • Experience in project management, account management, client services roles or agencies support teams
  • High attention to details
  • Understanding of legal terms and signing of contracts is a plus
  • Experience with Excel
  • Must be willing to work in Bogota, Colombia

Preferred Qualifications:

  • 35 years of experience
  • Fluent in English and Spanish (due to this person supporting Peru, a spanishspeaking market, and english is a business requirement)
  • Have the ability to collaborate, work crossfunctionally and communicate effectively across multiple business functions and geographies
  • Ability to identify opportunities and find walkarounds to different ways of working
  • Proactive attitude with excellent project management, organizational, and analytical skills
  • Strong verbal and written communication skills, ability to effectively translate technical language to nontechnical stakeholders
  • Experience presenting ideas is a big plus
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

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