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Associate Professional Services Consultant

hace 1 mes

Bogotá, Bogotá D.E., Colombia Check Point Software Technologies Ltd. A tiempo completo

Why Join Us?:


As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people.

At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.


Check Point Software Technologies has been recognized by Forbes as one of the World's Best Places to Work four years in a row , ranking among the top 50 companies across the globe in the IT category.

Check Point has also been named to Forbes' list of World's Top Female-Friendly Companies.

If you want to make the world a safer place and join an award-winning company culture - you belong with us.


Key Responsibilities:

  • Entry level position providing technical support in the designated customer environments
  • Provide support to customers by executing standard changes and handling of incidents in Cooperation with Check Point's Support teams worldwide
  • Collaborate with local technical teams to assure and improve the high service delivery quality
  • Ontime delivery of assigned jobs inhouse or onsite
  • Document services provided and submit mission reports in a timely manner
  • Continuously willing to improve skills and knowledge based on the training offerings
  • Willing to travel for facetoface interviews and meetings
  • Willing to travel for technical training

Qualifications:

  • BS Degree in Business Administration/Computer Science or equivalent technical certifications
  • Experience in ISP Support, Help Desk Support or related positions
  • Passionate about technology and security
  • Knowledge of TCP/IP networking, routing, DNS, DHCP, and security protocols
  • Awareness about security controls, functions and architecture
  • Fluent in Spanish and English language
  • Strong verbal, written, and personal communication skills
  • Ability to troubleshoot and resolve problems in a technical environment
  • Ability to demonstrate good customer diplomacy skills and problem ownership
  • Must be eligible to work in Colombia without sponsorship now or in the future
  • EOE M/F/Veterans/Disabled

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