Client Onboarding Manager, Global Payroll

hace 2 semanas

Desde casa, Colombia Deel A tiempo completo

Who we are and what we do
Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.


Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality.

Our market-leading technology, expertise, and global team are crucial to the success of Deel's platform.

We deliver the best products and platform features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.


Why should you be part of Deel's success story?
We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed.

We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B.

There's never been a more exciting time to join Deel — the market leader in international payroll and compliance.

What you will do:

  • Help Deel customers with onboarding and successful deployment during their first 3090 days on the Deel platform with focus on Global Payroll customers
  • Becoming an expert user of the Deel product. Provide presentations and training sessions to clients
  • Act like a project manager, collaborate with internal teams, including Sales, Payroll, Operations, Product, and Engineering, to deliver the best customer experience
  • Suggest ideas for optimizing customer onboarding workflows through process improvements and product automation

Some key qualifications:

  • 25 years of experience in multicountry payroll. Firm understanding of payroll principles
  • Experience in a customer facing role supporting a B2B SaaS product
  • Fluency in English and Spanish languages
  • Based in the LATAM region (or time zone)
  • Focused, actionoriented, and always anticipating next steps: a natural project manager
  • High attention to detail and can design an organized, effective onboarding plan and schedule for clients
  • Clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members
  • Experience in design flow and processing documentation
  • Experience in handling multiple projects of varied technology
  • Ability to work with minimum supervision, and high degree of accuracy and keen eye for detail

Bonus points if you:

  • Have experience working with clients and team members from multiple countries and across multiple time zones
  • Have experience working on a remote team
  • Have experience working at a high growth startup or scaleup
  • Have Fintech or HR tech experience

Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

At Deel, you'll enjoy:

  • Computer equipment applicable to your role
  • Stock grant opportunities
  • Additional perks and benefits based upon your employment status and country
  • The ability to choose where you work whether it be your home, the beach, or a WeWork
**At Deel, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics.

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