![Johnson & Johnson](https://contents.bebee.com/companies/co/johnson-johnson/avatar-24lU2.png)
Analyst Cust Serv Op
hace 2 semanas
At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity.
Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years.
Regardless of your race, belief, sexual orientation, religion or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.
When You Join Johnson & Johnson, Your Next Move Could Mean Our Next Breakthrough.We are hiring the best talent for
Bilingual Customer Service (English & Spanish)
to be located in Bogotá,Colombia (Relocation not applicable)**
Purpose"
Key Responsibilities:
- Access enabling technology to complete client inquiries and transactions.
- Escalate complex transactions for resolution or contact with third party vendors as appropriate.
- Assist and encourage users / customers to make effective use of selfservice options, systems, products, services, etc. in order to drive rapid resolution and empower customers; educate and inform customers of the full range of Global Services available to them.
Qualifications:
Education:
High School required or Bachelor's degree (preferred)
REQUIRED:
- Customer service experience
Proficient in these 2 languages: Spanish (advanced required), English (advanced required)
:
- Demonstrates customer orientation and excellent customer service skills.
- Strong written and verbal communication skills; handles internal communications and external/client communications with detailed support and assistance
- Excellent telephone manner with clear, concise and professional communication skills
PREFERRED
- Experience with tools to report data, track and analyze trends and CRM (Salesforce preferred)
- Experience with endtoend customers (is a plus)
- Contact Center and Service Center experience, HR and/or Procurement Service Center
- Understanding of HR Functional domains (Benefits, Compensation, HRIS, Workforce Data Administration, HR Generalist, Employee Relations, Procurement, billing, purchase orders, payment status).
-
Cust Mgmt Sr Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia PepsiCo A tiempo completoOverview: PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY'S , DORITOS , CHEETOS , GATORADE , PEPSI , QUAKER and more....
-
Demand Management Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Kimberly-Clark A tiempo completoEn Kimberly Clark nos enfocamos en atraer y retener, a las personas más talentosas y profesionales que deseen unirse al mejor equipo global, brindando oportunidades de crecimiento interno así como el mejor ambiente laboral para trabajar.Nos encontramos en la búsqueda de un(a) Demand Management Analyst **para Colombia.OBJETIVODesarrollar el proceso de...
-
Packaging: Analyst Npd
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Kenvue A tiempo completoPackaging: Analyst NPD & Trade Cust WDescriptionWho We AreAt Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID —are...
-
Demand Planner Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Newell Brands A tiempo completoPOSITION: Demand Planning AnalystREPORTS TO:Demand Planning LeaderLOCATION: Bogotá, ColombiaOBJECTIVE:To ensure all related process to prepare all stages into the monthly S&OP cycle for Writting business unit across Colombia,Central america and Caribbean markets since the demand planning team scope. The primary role of the Demand Planner is to establish and...
-
Trilingual Customer Serv Analyst
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completoAt Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for...
-
Business Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Doit Security, Inc. A tiempo completoCompany DescriptionDOIT Security stands at the forefront of cloud security innovation in the burgeoning SASE category. Established in 2021, we are committed to delivering elite enterprise services on a global scale. We take pride in our excellence in reinforcing cyber defenses, mitigating data exfiltration risks, and driving cost efficiency through...
-
Automation Business Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Accelirate Inc. A tiempo completoAutomation Business AnalystThe Automation Business Analyst is a critical role in any Automation Team, responsible for working with the Senior BAs to identify the best opportunities for automations.The Junior BA will be responsible for helping in gathering requirements from the Subject Matter Expert and working alongside the programmers in delivering the...
-
Collections Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia HUBTEK A tiempo completoDescription:Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.We have been impacting the world since 2018, and we want to keep pushing ourselves to...
-
Senior Procurement Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Coupa A tiempo completoBogota, ColombiaG&A - Finance/Mid Level/HybridThe Impact of a SrProcurement Analyst at Coupa:The Sr. Procurement Analyst will serve as an operational expert within the Procurement team. They will support all procurement activities including category planning, managing contract execution, punch-out catalogs, and vendor relationship management. They will...
-
Human Resources Data Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia IntouchCX A tiempo completoAbout IntouchCXIntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through...
-
Real Time Analyst Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia IntouchCX A tiempo completoAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...
-
Controllership Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Nubank A tiempo completoAbout the team Controllership team breaks the status quo by facing challenges from the perspective of technological innovation as a tool to automate and make our processes run more efficiently. Our goal is to build a strong and diverse team that looks to create something worthwhile. And has at its core values to pursue smart efficiency, this comes hand in...
-
Business Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia HUBTEK A tiempo completoDescription:Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.We have been impacting the world since 2018 and we want to keep pushing...
-
Senior Donor Data Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Water For People A tiempo completoWater For People is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.POSITION...
-
Key Account Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia DiDi Global A tiempo completoCompany Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
Sales Operations Analyst, Ii
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Zebra Technologies A tiempo completoRemote Work: HybridOverview:At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new...
-
Cash & Trade Proc Lead Analyst - C13 - Bogota
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Citi A tiempo completoThe Cash & Trade Proc Lead Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to serve as a technical authority and advise on directional strategy of their team.Responsibilities: Provide indepth and sophisticated analysis...
-
Financial Reporting Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Vitol A tiempo completoCompany DescriptionWe are the world's largest independent energy and commodities trading company. Every day we use our expertise and logístical networks to distribute energy around the world, efficiently and responsibly. From 40 offices worldwide, we seek to add value across the energy supply chain, including deploying our scale and market understanding to...
-
Customer Service Analyst 1
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Citi A tiempo completoThe Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Serve as single point of contact...
-
Sales Force Effectiveness Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Servier A tiempo completoDate posted:Nov 27, 2023City:BogotáCountry/Region:COType of Contract:Unlimited contractJob Requisition ID:4683Sales Force Effectiveness Analyst Servier de Colombia RequiredFunciones de la posición: Análisis continuo y administración funcional y técnica de la plataforma Veeva para el Cluster CEP Diseño e implementación de la estrategia de Segmentación...