Helpdesk Analyst

hace 2 semanas


Bogotá, Bogotá D.E., Colombia GroupCOS A tiempo completo

Join Our Team as a Helpdesk Analyst

What You'll Do:

  • Provide IT support and troubleshooting over the phone and e-mail.
  • Keep customers happy by resolving issues quickly and clearly.
  • Work with our team to make sure everything runs smoothly

What Do We Offer:

Schedule: Monday to Sunday, 8:00 AM – 6:00 PM EST

Contract: Indefinite term

Salary: COP 2,850,000 + Commissions up to 200,000 COP

Benefits: Laika Membership + Netflix or Spotify (after 1 month)

What We're Looking For:

  • Technical or Technological Degree in related fields.
  • At least 1 year of previous Helpdesk or IT Support experience.
  • A positive attitude and great communication skills

Interested?

Send us your resume and let's get started We can't wait to hear from you

#J-18808-Ljbffr
  • Helpdesk Analyst

    hace 6 días


    Bogotá, Bogotá D.E., Colombia Linkedin - Jobboard A tiempo completo

    GroupCOS Bogota, D.C., Capital District, Colombia Join Our Team as a Helpdesk AnalystJoin to apply for the Helpdesk Analyst role at GroupCOS 1 month ago Be among the first 25 applicants What You'll Do Provide IT support and troubleshooting over the phone and e-mail.Keep customers happy by resolving issues quickly and clearly.Work with our team to make sure...

  • Helpdesk Analyst

    hace 1 semana


    Bogotá, Bogotá D.E., Colombia LinkedIn - Jobboard A tiempo completo

    GroupCOS Bogota, D.C., Capital District, ColombiaJoin Our Team as a Helpdesk AnalystJoin to apply for the Helpdesk Analyst role at GroupCOS1 month ago Be among the first 25 applicantsWhat You'll DoProvide IT support and troubleshooting over the phone and e-mail.Keep customers happy by resolving issues quickly and clearly.Work with our team to make sure...


  • Bogotá, Bogotá D.E., Colombia Groupcos A tiempo completo

    Tech Support, Helpdesk Analyst C1 - Apply NowSalary: 2.850.000 $ to 3.000.000 $ (Gross Monthly) Positions Available: 10 Employment Type: Full Time Join Our Team as a Helpdesk AnalystWhat You'll Do: Provide IT support and troubleshooting over the phone and e-mail.Keep customers happy by resolving issues quickly and clearly.Work with our team to ensure...

  • Helpdesk Professional

    hace 6 días


    Bogotá, Bogotá D.E., Colombia Linkedin - Jobboard A tiempo completo

    Key ResponsibilitiesWe are seeking a skilled Helpdesk Analyst who will provide technical support and assistance to our clients. This will involve responding to queries, resolving technical issues, and maintaining accurate records of customer interactions.


  • Bogotá, Bogotá D.E., Colombia LinkedIn - Jobboard A tiempo completo

    In this pivotal Helpdesk Analyst role at GroupCOS, you will play a crucial part in delivering exceptional IT support and services to our clients in Bogota.About the PositionThis is a fantastic opportunity for someone who thrives in fast-paced environments and has a passion for problem-solving. As a Helpdesk Analyst, you will be the first point of contact for...

  • L1 Analyst

    hace 6 días


    Bogotá, Bogotá D.E., Colombia Appgate, Inc. A tiempo completo

    Appgate Bogota, D.C., Capital District, Colombia L1 Analyst Join to apply for the L1 Analyst role at Appgate First responder to security events through tickets, email, and telephone.Perform monitoring, threat analysis, and incident response activities using documented procedures.Solve problems independently and escalate to level 2 analysts and analyst...

  • L1 Analyst

    hace 7 días


    Bogotá, Bogotá D.E., Colombia Appgate, Inc. A tiempo completo

    Appgate Bogota, D.C., Capital District, Colombia L1 Analyst Join to apply for the L1 Analyst role at Appgate First responder to security events through tickets, email, and telephone. Perform monitoring, threat analysis, and incident response activities using documented procedures. Solve problems independently and escalate to level 2 analysts...

  • L1 Analyst

    hace 1 semana


    Bogotá, Bogotá D.E., Colombia Appgate, Inc. A tiempo completo

    Appgate Bogota, D.C., Capital District, ColombiaL1 AnalystJoin to apply for the L1 Analyst role at Appgate- First responder to security events through tickets, email, and telephone.- Perform monitoring, threat analysis, and incident response activities using documented procedures.- Solve problems independently and escalate to level 2 analysts and analyst...


  • Bogotá, Bogotá D.E., Colombia Softwareone A tiempo completo

    About the RoleThis position offers an exciting opportunity to work in a company that values career growth, personal development, and teamwork. As a Helpdesk Support Analyst, you will be part of a fast-paced, dynamic team, passionate about providing outstanding technical support and contributing to the smooth operation of our systems.


  • Bogotá, Bogotá D.E., Colombia Softwareone A tiempo completo

    About the JobWe are seeking a skilled Software Support Analyst to join our team as a Bilingual Help Desk Analyst. In this role, you will be responsible for providing technical support and contributing to the smooth operation of our systems.ResponsibilitiesProvide technical support to internal users, resolving hardware, software, and system-related...


  • Bogotá, Bogotá D.E., Colombia Softwareone A tiempo completo

    Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results.Our leaders empower and encourage their teams and provide a working environment...


  • Bogotá, Bogotá D.E., Colombia SoftwareONE A tiempo completo

    Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a working...


  • Bogotá, Bogotá D.E., Colombia IGT Solutions A tiempo completo

    We are a multinational company that works in the telecommunications sector or BPO focused on customer service currently in constant growth in Colombia. We want you to be part of this great team. We are looking for the position of Quality Analyst . The Quality Analyst will be in charge of auditing interactions from agents, providing feedback to agents based...

  • On-Site Support Analyst

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Softwareone Deutschland Gmbh A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business, and for the employees around you.SoftwareOne employees are energized, agile, and passionate about delivering exceptional Customer Happiness and results.Our leaders empower and encourage their teams and provide a working...


  • Bogotá, Bogotá D.E., Colombia LinkedIn - Jobboard A tiempo completo

    Become part of GroupCOS, a forward-thinking IT services company, as we seek a skilled Helpdesk Analyst to join our dynamic team in Bogota.OverviewThis role involves providing expert IT support and troubleshooting services to our valued clients, ensuring their complete satisfaction.Key Responsibilities:Deliver prompt and accurate IT assistance to...


  • Bogotá, Bogotá D.E., Colombia Improvado A tiempo completo

    About Improvado Improvado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision.We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth.Fresh off a $34M Series A funding round, we're scaling rapidly and seeking passionate...


  • Bogotá, Bogotá D.E., Colombia LinkedIn - Jobboard A tiempo completo

    GroupCOS, a leading IT consulting firm, is seeking a skilled Helpdesk Analyst to join our team in Bogota.About the RoleWe are looking for an individual with excellent communication skills and technical expertise to provide top-notch support to our clients. The successful candidate will be responsible for resolving IT issues over the phone and via email,...

  • Junior Analyst

    hace 5 días


    Bogotá, Bogotá D.E., Colombia Improvado A tiempo completo

    About Improvado Improvado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we're scaling rapidly and seeking passionate...

  • Technical Support Analyst

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia GroupCOS A tiempo completo

    Join Our Team as a Technical Support Representative What You'll Do: Provide IT support and troubleshooting over the phone and e-mail. Keep customers happy by resolving issues quickly and clearly. Work with our team to make sure everything runs smoothly What We Offer: Schedule: Monday to Sunday, 8:00 AM – 6:00 PM EST Contract: Indefinite term Salary: ...

  • Junior Technical Analyst

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Improvado A tiempo completo

    About ImprovadoImprovado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we're scaling rapidly and seeking passionate...