Empleos actuales relacionados con Global Support Agent - Medellín, Antioquia - Virtuagym

  • Customer Service Agent

    hace 22 horas

    Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    Solvo Global se encuentra en búsqueda de personal bilingue con disponibilidad para trabajar con uno de nuestros clientes en USAAyudar a los clientes con preguntas o dudas sobre los productos y servicios de la empresa.Las tareas incluyen realizar y recibir llamadas, introducir datos en hojas de cálculo digitales, actualizar el estado de los pedidos de los...

  • Medellin Agente Bilingue

    hace 18 horas

    Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    Desarrollador de Call CenterSomos Solvo Global, una empresa líder en la industria del servicio al cliente. Buscamos un agente de call center para trabajar con nosotros.Responsabilidades:Atención al Cliente: Establecer una comunicación efectiva con los clientes a través de llamadas telefónicas, chats y correos electrónicos.Resolución de Problemas:...

  • Global Mobility Expert

    hace 1 día

    Medellín, Antioquia, Colombia beBee Careers A tiempo completo

    Travel CoordinatorAs a Corporate Travel Agent, you will be responsible for planning and coordinating all aspects of employee and client travel. This includes arranging transportation, lodging, and other logistical needs to ensure smooth and efficient operations.Responsibilities:Research and arrange travel, transportation, and lodging according to...

  • Agente de Chat solo Medellin

    hace 7 horas

    Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    Descripción del PuestoEn Solvo Global, buscamos un profesional con excelente nivel de inglés y experiencia en chat bilingüe para ocupar un puesto clave en nuestro equipo de atención al cliente.Responsabilidades PrincipalesActuar como punto de contacto principal entre la empresa y nuestros clientes a través del chat, respondiendo a sus consultas y...

  • Agente de Chat solo Medellin

    hace 1 día

    Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    Descripción del PuestoEn Solvo Global, buscamos un profesional con excelente nivel de inglés y experiencia en chat bilingüe para ocupar un puesto clave en nuestro equipo de atención al cliente.Responsabilidades PrincipalesActuar como punto de contacto principal entre la empresa y nuestros clientes a través del chat, respondiendo a sus consultas y...

  • Agente De Rampa

    hace 1 semana

    Medellín, Antioquia, Colombia Caribbean Support And Flight Services S.A.S. A tiempo completo

    Importante empresa de servicios aeroportuarios busca para su equipo de trabajo, Agente de Rampa con licencia de conducción vigente y experiência mínimo de 1 año en remolque de aeronaves, check list, control de mantenimientos preventivos y correctivos de los vehículos y herramientas, apoyo en la operación y servicio al cliente.Para trabajar en el...

  • Customer Service Agent

    hace 1 semana

    Medellín, Antioquia, Colombia Solvo Global A tiempo completo

    ¿Tienes un nível de inglés avanzado, te encuentras en Medellín, y tienes largas experiências en customer service?Esta oportunidad es para tiEn Solvo Global estamos en la búsqueda de un **Customer Support Associate, **quien será el encargado de ser una primera línea de apoyo, desempeñará un papel crucial en la prestación de un servicio de máxima...

  • Agente De Rampa

    hace 2 semanas

    Medellín, Antioquia, Colombia Caribbean Support And Flight Services S.A.S. A tiempo completo

    Importante empresa de servicios aeroportuarios busca para su equipo de trabajo, Agente de Rampa con licencia de conducción vigente y experiência mínimo de 1 año en remolque de aeronaves, check list, control de mantenimientos preventivos y correctivos de los vehículos y herramientas, apoyo en la operación y servicio al cliente.Para trabajar en el...

  • Sales Agent

    hace 3 días

    Medellín, Antioquia, Colombia beBee Careers A tiempo completo

    Sales AgentWe are looking for a sales agent to support us in maintaining customer satisfaction. If you have excellent communication skills and feel comfortable closing sales or handling difficult situations with customers, we would like to meet you.Responsibilities:Proven experience in sales area.Motivation to achieve objectives.Sales capacity.Good...

  • Agente de Carrera Musical

    hace 1 semana

    Medellín, Antioquia, Colombia beBee Careers A tiempo completo

    Nuestra Misión">Nuestro objetivo es descubrir y promocionar talentos únicos en la industria musical. Estamos buscando un agente de carrera musical que pueda conectar a nuestros artistas con audiencias globales a través de estrategias creativas y efectivas.">Responsabilidades">El agente de carrera musical será responsable de:">Cadena de suministro de...

Global Support Agent

hace 4 semanas

Medellín, Antioquia, Colombia Virtuagym A tiempo completo

Are you ready to make a global impact and foster success in the digital health and fitness realm? We are seeking a Global Support Agent to join our vibrant Medellin team. As our company expands, we're on the lookout for a dedicated individual to elevate our support endeavors to new heights.

This is a remote position from Colombia, where you will be working for our global teams. We are a remote-friendly company, meaning you can work from your home whenever you want and of course at our office in Medellin. It's up to you Additionally, you can work from any location you want within the Americas for up to 4 weeks at a time for a maximum of 12 weeks in a year. This is a full-time position.

What this role looks like

As a Global Support Agent, you will focus on recurring customer queries from customers worldwide. By leveraging translation tools, AI, and email templates, you'll efficiently resolve user inquiries in multiple languages, ensuring exceptional support and satisfaction. Your ability to navigate cultural nuances and communicate effectively will be key to delivering stellar service worldwide. Join us in our mission to create a healthier and happier world.

Your key responsibilities as a Global Support Agent
  • Deliver efficient and effective customer support via email to our global end-user base;
  • Support our market service teams with recurring B2B queries;
  • Investigate and resolve system issues collaboratively with the product department;
  • Continuously improve workflows and initiate projects to enhance efficiency and reduce touchpoints;
  • Contribute to departmental process enhancements through feedback and project participation.
What you will bring to the CS team
  • Strong proficiency in written and verbal English (native, near-native, or advanced); proficiency in a second language is a plus (Spanish, German, Dutch);
  • Task-oriented, result-driven, and great at following instructions and processes;
  • Proven problem-solving skills and a knack for finding solutions;
  • Structured, organized, with good time management and attention to detail;
  • Confidence, adaptability, and a positive attitude;
  • Tech-savvy, with critical and logical thinking skills.

Important note: please do apply if you meet 70%+ of the criteria. At Virtuagym we hire great people, not just resumes. If you can't check off a few requirements but are a fast learner, we'd love to hear from you

Here's why you should join our team Benefits:
  • Remote-friendly: you can work from home in Colombia whenever you like.
  • Enjoy a twice a week snack box or fruit basket.
  • 21 holidays (on a US based holidays calendar, based on a full-time contract).
  • A one-time working from home allowance.
  • We provide your home office set-up hardware.
  • The Virtuagym Health Program: a monthly contribution towards your gym subscription, and a full Virtuagym at Work Premium Access.
  • Work from abroad for up to 12 weeks a year with a maximum of 4 consecutive weeks in LATAM or even Around the World
  • Unlimited access to on-demand coaching with psychologists via chat, phone, or video call through the platform OpenUp.
Cultural perks:
  • Many opportunities for personal and professional growth within the company.
  • A fun, healthy, and international work environment made up of over 35+ nationalities.
  • We believe in a flat hierarchy with room to take ownership: your voice will be truly heard.
  • Organized Virtuagym sports events throughout the year.
  • Awesome company events such as New Year's dinners, summer outings etc.
About Virtuagym

Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place.

Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 200+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. The primary focus of our Medellín office is to manage the North and South American market.

Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team.

Ready to join us?

Please do not hesitate to apply by clicking the 'Apply for this Job' button below We will get back to your application within 10 working days.

For any questions on the vacancy, please get in touch with the recruitment team at .

#J-18808-Ljbffr