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UX Research Support Associate
hace 1 mes
UX Research Support Associate
Mindtech is your gateway to exciting and impactful tech projects. We specialize in end-to-end software outsourcing, linking Latin American talent with global opportunities. Our fast, cost-effective approach ensures that our clients receive exceptional service and innovative solutions. With a diverse team of over 70 skilled professionals across Latin America and the US, we are committed to delivering software that drives success.
Position Overview:
In this role, you will collaborate with fellow operations team members to understand user needs and create solutions to positively impact digital product development. This is a hands-on role, supporting customers across disciplines to design studies that answer their critical research questions.
Key Responsibilities:
- Understand the company’s platform to effectively identify research opportunities and isolate the correct audiences for each.
- Build and field studies for prototypes and other designs for websites, apps, and other digital experiences, all with the journey of end users in mind.
- Coordinate survey launches with partners and monitor progress for timely delivery.
- Collaborate with internal teams, troubleshoot issues, and implement necessary changes.
Desired Skills & Qualifications:
- 2+ years of mixed-method research experience, preferably in the digital space.
- Knowledge and experience across a range of research methodologies, including usability studies, interviews, and surveys.
- Understanding of quantitative methodologies including survey design and analysis.
- Proficiency with building surveys on Qualtrics, creating screener questions for specific audience targeting.
- Proficiency with Hubspot Service Hub or similar tools such as ZenDesk.
- Experience with Userlytics and Figma preferred but not required.
Note: Even though the role is 100% remote, candidate should be based in Mexico.
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