Senior Account Manager

hace 2 meses


Medellín, Colombia Kerry A tiempo completo
About the role

The Senior Account Manager will be responsible for developing customer portfolio to drive sustainable and profitable growth and will be responsible for the development, maintenance and conversion of opportunity pipeline in line with Kerry strategic goals, establishing effective customer relationships.
 

Key responsibilities

 

  • Accountable for the understanding of the customer’s objectives and growth strategies. 
  • Identifies relevant insights/needs required to achieve value creation for Kerry and the customer
  • Account planning for the selected customers with strong proof points and overall validation from the customer
  • Leading the customer by leveraging and utilizing cross functional resources and solutions to continually drive the customer experience and business growth needs
  • Annual financial budget and forecasts aligned to organizational performance measures and KPI’s
  • Customer activation and engagement roadmap defined by business growth objectives and return on investment
  • Customer stakeholder management and relationship mapping aligned by function and job level
  • Opportunity pipeline management aligned to the business strategies and key financial metrics (ie GM%, Profitability, Portfolio Mix) 
  • Commercial pricing and contract management to protect business risk and deliver sustainable margins  
  • Customer data management within Kerry internal systems (e.g SFDC)
  • Demand forecasting ownership and updates aligned to continuous improvement metrics
Qualifications and skills
  • Bachelor´s Degree or equivalent
  • Sales experience 
  • At least 2 years of direct account management 
  • Strong skillset in relationship building & delivering to an agreed target
  • Experience with CRM systems ( Salesforce.com) & Microsoft Suite tool
  • Experience/working knowledge with the digital ecosystem including areas such as digital marketing, e-commerce, social media platforms and Lead Acquisition Process. (Preferred)
About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.



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