Logistics Support
hace 1 mes
We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
As a Logistics Operations Support, you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.
Some of your responsibilities are but are not limited to:
- Track and trace loads and update their status in the systems (loadboards, portals and TMS), making sure the updates are accurate and on time and responding to inbound and outbound calls, SMS or email.
- Provide accurate information and updates regarding shipments, delivery schedules, and any related concerns.
- Coordinate efforts to locate and recover lost or delayed freight.
- Establish and maintain effective communication channels with LTL carriers.
- Respond to customer and carrier emails promptly and professionally.
What would help you succeed:
- Believe and love what you do.
- Detail-oriented.
- Energetic and with a positive attitude.
- Recursive and decisive.
- Stable, reliable, and responsible.
- Good customer service skills.
- Studies: High School Degree is required. Desirable (but not required) studies in International Business, Business Administration, Foreign Trade, or Logistics related. Other studies are also considered.
- Experience: At least 6 months of experience working in logistics, tracking shipments and communicating with carriers and truck drivers.
- Language: Excellent English skills. B2+ or higher is preferred.
- Schedule: Monday to Friday from 6:00 p.m. to 3:00 a.m., following the American Calendar. During the first weeks (training period), the schedule will be Monday to Friday 7:00 a.m. to 5:00 p.m.
- Contract: Indefinite term contract
- Places: Only for Colombia. This position will be remote.
- Salary: $ 3'000.000 COP + Night Surcharges.
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