Empleos de ticketing en Barranquilla

Role Overview: The Customer Service Representative is responsible for delivering high-quality support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role serves as a key point of contact between the client and end users, contributing directly to customer satisfaction, retention, and service...

**We are growing our customer support team and are looking for motivated, detail-oriented professionals who enjoy helping people solve problems and creating positive customer experiences.** **- What You'll Be Doing** - Assisting users with account access and login issues - Performing password resets and account recovery support - Helping users navigate...

We are seeking motivated, professional, and customer-focused Bilingual Customer Support & Lead Generation Specialists to join our growing team in Barranquilla.In this role, you will serve as the first point of contact for customers across multiple communication channels, including phone, email, chat, and SMS. You'll help resolve customer inquiries, schedule...

Job Summary: Job summary: Support the Mission, Vision, Values and Culture by acting as a vital link between Shoes For Crews and our corporate customers, providing support to our Sales Business Development and Strategic teams, our end users and the Customer Implementation team. This role focuses on the successful onboarding of new clients as well as...

Job Summary The Senior Desktop Support Specialist will serve as the primary Level 2 (L2) Desktop Support resource for an assigned client, acting as the single point of contact for end-user support activities. This role will work closely with the client’s Director of IT, owning desktop support operations with a high level of autonomy and...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming...

AgileEngine, LLC. is seeking an IT Support Technician to provide Tier 1 and Tier 2 remote support for employees of a large technology company. You will triage requests via ticketing, chat, email, phone, and video, and contribute to documentation and service improvement initiatives.The role requires overlap with PST business hours and is based in LatAm. You...

OverviewAs a Service Desk Analyst, your primary responsibility is to provide technical assistance and support to end users within the organization. You will serve as the first point of contact for IT-related issues and play a key role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure.RequirementsFluent in...

Job Summary Job summary: Support the Mission, Vision, Values and Culture by acting as a vital link between Shoes For Crews and our corporate customers, providing support to our Sales Business Development and Strategic teams, our end users and the Customer Implementation team. This role focuses on the successful onboarding of new clients as well as providing...

Job Summary: The BOS Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Confer with customers by telephone to provide...

Join to apply for the Shopify Developer (Senior) ID38554 role at AgileEngineAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to...

Medellin, Colombia | Posted on 07/30/2026? Work Modality: On-site? Schedule: Monday to Friday, 9:00 AM – 6:00 PM CST (or 8:30 AM – 5:30 PM CST)About the RoleWe are looking for an IT Associate to serve as the first point of contact for IT support operations. This role is responsible for providing Tier 1 technical support, managing support tickets,...

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate...

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...

We are seeking a customer-focused and professional Customer Care Representative to support customers throughout their experience with the company. The ideal candidate is friendly, patient, and solution-oriented, with strong communication skills and the ability to handle customer inquiries, resolve concerns, and build positive...

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...

Job Summary Auxis, a Grant Thornton US company, is seeking a detail-oriented and customer-focused Sr HR Services Analyst to join our dynamic team. In this role, you will be a key player in delivering exceptional business and customer service support to one of our key clients. You will serve as a first point of contact, ensuring timely and...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...