Empleos de ticketing en Barranquilla

Role Overview: The Customer Service Representative is responsible for delivering high-quality support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role serves as a key point of contact between the client and end users, contributing directly to customer satisfaction, retention, and service...

Job Summary Job summary:Support the Mission, Vision, Values and Culture by acting as a vital link between Shoes For Crews and our corporate customers, providing support to our Sales Business Development and Strategic teams, our end users and the Customer Implementation team. This role focuses on the successful onboarding of new clients as well as...

We are seeking motivated, professional, and customer-focused Bilingual Customer Support & Lead Generation Specialists to join our growing team in Barranquilla.In this role, you will serve as the first point of contact for customers across multiple communication channels, including phone, email, chat, and SMS. You'll help resolve customer inquiries, schedule...

We are growing our customer support team and are looking for motivated, detail-oriented professionals who enjoy helping people solve problems and creating positive customer experiences.As a Marketplace Support Specialist, you will support a fast-paced online platform serving healthcare professionals and organizations. Working primarily through email and...

Job Summary The Senior Desktop Support Specialist will serve as the primary Level 2 (L2) Desktop Support resource for an assigned client, acting as the single point of contact for end-user support activities. This role will work closely with the client’s Director of IT, owning desktop support operations with a high level of autonomy and...

Job Summary: The BOS Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Confer with customers by telephone to provide...

UnifyCX is growing and looking for a Technical Customer Support Representatives to join our motivated and ambitious team in Barranquilla. What Will You Do? As a Technical Customer Support Representative, you will serve as the first point of contact for customers seeking assistance with our products and services. You will provide exceptional...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming...

Job Summary: The Level II Support Specialist / Subject Matter Expert (SME) is responsible for handling high-complexity incidents and extended requests while delivering exceptional customer service. This role addresses complex and unusual scenarios on a daily basis, requiring a strong understanding of documented procedures, advanced technical expertise, and...

AgileEngine, LLC. is seeking an IT Support Technician to provide Tier 1 and Tier 2 remote support for employees of a large technology company. You will triage requests via ticketing, chat, email, phone, and video, and contribute to documentation and service improvement initiatives.The role requires overlap with PST business hours and is based in LatAm. You...

OverviewAs a Service Desk Analyst, your primary responsibility is to provide technical assistance and support to end users within the organization. You will serve as the first point of contact for IT-related issues and play a key role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure.RequirementsFluent in...

Position Overview: The Dynamics 365 F&O Business Systems Analyst is responsible for supporting business applications, system operations, and process improvement initiatives across the organization. This role will provide hands-on functional support for Microsoft Dynamics 365 Finance & Operations (D365 F&O), ensuring effective system performance, timely...

Join to apply for the Shopify Developer (Senior) ID38554 role at AgileEngineAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to...

We are looking for an empathetic, articulate, and highly organized Customer Service Representative to serve as a primary point of contact for customers across phone, email, and live chat. The ideal candidate will have previous experience in Customer Service, preferably in a high-volume environment, and be comfortable managing multiple conversations and...

Job Summary Job summary: Support the Mission, Vision, Values and Culture by acting as a vital link between Shoes For Crews and our corporate customers, providing support to our Sales Business Development and Strategic teams, our end users and the Customer Implementation team. This role focuses on the successful onboarding of new clients as well as providing...

Job Summary Expectations for All Employees: To support the organization’s mission, vision, and values by exhibiting the following characteristics: excellence and competence, collaboration, innovation, respect, commitment to our community, accountability and ownership. High Level Position Summary: The Service Desk Analyst (L1) serves as the initial point of...

Job Summary: Job summary: Support the Mission, Vision, Values and Culture by acting as a vital link between Shoes For Crews and our corporate customers, providing support to our Sales Business Development and Strategic teams, our end users and the Customer Implementation team. This role focuses on the successful onboarding of new clients as well as...

Job Summary Job summary: Support the Mission, Vision, Values and Culture by acting as a vital link between Shoes For Crews and our corporate customers, providing support to our Sales Business Development and Strategic teams, our end users and the Customer Implementation team. This role focuses on the successful onboarding of new clients as well as providing...

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate...

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...