technical support

The Help Desk Analyst will provide global technical assistance to our client's employees and sites, addressing technology-related issues. This role involves offering support for various IT needs, managing user accounts, supporting custom applications, and ensuring the maintenance of incidents and requests. The analyst will also assist with IT procedures and...

- This position is open to candidates located in Colombia or Costa Rica only - Solution Architect (.NET/C#) - Cloud Enablement The Solution Architect plays a critical role in shaping and evolving cloud-enabled application architecture to deliver secure, scalable, resilient, and business-aligned solutions. This hands‑on role combines technical...

DescriptionWe are looking for IT talent with a B2 English level! A leading company in the BPO sector is seeking an IT Helpdesk Support Analyst oriented toward providing technical support and solutions to users in a dynamic and multicultural environment.🔎 Job Conditions📍 Location / Modality: 100% On-site – Bogotá (Conecta 80).📄 Contract Type:...

Fortra is seeking an experienced Sr. Escalation Engineer in Colombia to act as the critical escalation point for complex technical issues beyond frontline support.You will leverage product expertise, OS and networking skills, and scripting to troubleshoot and resolve high-impact problems. You will partner with Technical Support, Field Engineering, Product...

The LYCRA Company is seeking a Technical Sales Support Specialist to join our team in Central America or Colombia. You will support upstream knitting/weaving mills and downstream brands with product innovation and technical guidance, translating unmet customer needs into new apparel solutions. Ideal candidates have extensive textile knowledge, strong...

JUNIOR ACCOUNT MANAGERONSITE MEDELLIN: CAMACOL BUILDINGMonday to Friday - 7:00AM to 8:00PM (Within this range, schedules that do not exceed 42H per week are assigned)Job description:The Talent Services Account Manager is responsible for driving client satisfaction through a blend of technical onboarding, product training, and strategic account...

We are seeking an IT Systems Engineer (Tier 1) to serve as a key technical resource in our support organization, addressing both basic and complex technical issues. In this role, you will work directly with clients to resolve support tickets, troubleshoot systems, servers, network devices, and cloud infrastructure, and handle internal escalations while...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsLaboratory SettingJob DescriptionKey ResponsibilitiesAs a Field Applications Scientist, you will support the commercial sales team on technical initiatives and priorities within the pharmaceutical product segment. Facilitate field-based product demonstrations, product training and product...

We're Hiring: Client Support SpecialistAre you passionate about customer service and technical support? Join an excellent international company that develops specialized software solutions for manufacturing, inventory management, warehouse operations, barcode scanning, and labeling systems across the U.S. and Canada.If you enjoy troubleshooting, helping...

Visa Bogota, D.C., Capital District, Colombia Client Care Associate Location: Bogota, Colombia. This hybrid role is part of Visa’s award‑winning customer support team, supporting the business and technical needs of our growing merchant base. Job Description The Client Care Associate will respond to partner requests, resolve merchant issues, document...

This position requires full relocation to Saudi Arabia. It is a permanent full time Expat Relocation Package. Job Overview We are seeking an Instrumentation Engineer to join our Technical Support Team under Global Manufacturing Organization (GM) The Technical Support Team is a multi-disciplinary team focusing mainly on supporting the technical and...

We are seeking a highly skilled System Design Specialist to support the configuration, optimization, integration, and implementation of digital learning initiatives within a global Learning Management System (LMS) environment. The ideal candidate will have a strong technical background in LMS administration, APIs, data integrations, ETL, workflow automation,...

Buscamos un Technical Support Manager que se convierta en un puente clave entre tecnología, producto y clientes. Esta posición combinará el soporte técnico a clientes activos en producción con el acompañamiento y liderazgo de nuevos procesos de integración dentro de una infraestructura de pagos. El perfil ideal cuenta con experiencia en ecosistemas...

We're hiring: Cloud Engineer — Bogotá, ColombiaAt DFX5 we build cloud-native contact center products on AWS — SIP/PSTN and WhatsApp voice gateways, and social media channels wired directly into Amazon Connect. Our customers run mission-critical customer experience operations on top of what we build, and they talk to us directly.We're looking for a Cloud...

As a Site Reliability Engineer, you will help improve the stability, reliability, performance, and operational readiness of business-critical digital solutions. This is not a traditional application support or service management position. You will combine software development, cloud infrastructure, DevOps, integration, and observability practices to...

We are looking for IT talent with a B2 English level! A leading company in the BPO sector is seeking an IT Helpdesk Support Analyst oriented toward providing technical support and solutions to users in a dynamic and multicultural environment.Job ConditionsLocation / Modality: 100% On-site – Bogotá (Conecta 80).Contract Type: Permanent / Indefinite term...

If you live in Medellin and are looking to put your data analysis skills into practice and are looking for a company where you can apply them and grow professionally, BlackRoom is the job opportunity you are looking for. Mission Statement Ensure the operability and flow of information between data capture platforms and performance reporting, providing...

Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive...

A dynamic tech company is seeking a highly motivated NOC Helpdesk Bilingual Analyst to provide exceptional technical support and monitoring services for clients' network systems. This role requires strong fluency in English and prior experience in technical support. Key responsibilities include troubleshooting issues, documenting interactions, and...

🌍 **SOBRE NOSOTROS** Somos una consultora global especializada en ofrecer soluciones innovadoras en **medios de pago, tecnología y transformación digital** para empresas líderes del sector financiero. Actualmente, buscamos un/a **Technical SME – Processor Migration** para integrarse a un proyecto estratégico de **migración de plataforma de...