technical support

Implementation & Customer Support Specialist Industry / Sector: B2B SaaS / Local Commerce & Agriculture Supply Chain Location: Remote (LATAM) Schedule: Saturday – Wednesday | 9:00 AM – 5:00 PM PST (Note: Initial 2–3 week onboarding/training will occur Monday – Friday | 9:00 AM – 5:00 PM EST) Target Compensation: $1,200 – $1,500 USD / month...

Sonatype is hiring for a Technical Support position in Bogotá, Colombia, where you will debug and troubleshoot incidents, assist in enhancing products, and replicate customer environments for testing.The ideal candidate has 3+ years of experience with enterprise software support, is proficient in Java, and possesses exceptional communication skills....

DEUNA is seeking a Technical Product Manager to support the integration of new payment methods and PSPs as the ATHIA platform scales. You will manage the roadmap for bringing providers to market, from technical scoping through go-live, working closely with Engineering and other teams.The ideal candidate has 4+ years in product or a technical role, fintech or...

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring,...

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring,...

Job Description The Social Media Customer Support Consultant (SMCSC) is responsible for providing customer support and issue resolution through social media, online communities, review sites, forums, blogs, and other digital engagement platforms. The role acts as a frontline brand representative, delivering personalized, empathetic, and professional...

About UsReady to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring,...

Job Description At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing...

DescriptionNeoWork is seeking proactive and detail-oriented Tier 1 Player Support Specialists to support a fast-growing partner in the mobile gaming industry. In this role, you will assist players through chat and email, resolving gameplay, account, and technical inquiries while delivering a high-quality support experience.You will work in a structured,...

Philips is looking for a Customer Support Team Lead for North LATAM in Bogotá. The candidate will lead Remote Service Engineers and deliver exceptional customer support, addressing complex issues and ensuring service excellence. This role requires strong technical skills, team coordination, and a customer-centric approach.A Bachelor’s degree in...

Sutherland Global in Bogotá is seeking an IT Support Specialist (Tier 1) to be the first point of contact for end-users seeking technical assistance. You will monitor, troubleshoot, and resolve Level 1 issues remotely, ensuring staff have the tools they need to succeed.You will triage requests via ServiceNow, provide remote support for hardware and...

  Customer Support Agent (Bilingual: EnglishSpanish) The Business Context You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching...

Sutherland is seeking a proactive IT Support Specialist (Tier 1) in Bogotá to be the first point of contact for user technical assistance. You will remotely monitor, troubleshoot, and resolve Level 1 issues, deploying software, configuring devices, and managing access using ServiceNow and other tools.You will triage requests, support PCs and peripherals,...

CBTW Americas in Bogotá, Colombia seeks a Level 1 Support Analyst to be the first point of contact for technical support. You will diagnose and resolve hardware, software, and network issues, ensuring employees can work efficiently and effectively.The role emphasizes strong English communication, basic networking, and familiarity with ITSM systems like...

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...

EPAM Systems is seeking a SAP Commerce Cloud Technical Support Engineer in Colombia to maintain the stability and reliability of our commerce platform. You will be responsible for incident resolution, monitoring, and troubleshooting, working with cross-functional teams to ensure operational efficiency. Ideal candidates have over 2 years of experience with...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJoin our collaborative team at Thermo Fisher Scientific as a Senior Product Specialist, where you'll support revenue growth and customer success across our innovative product portfolios. In this role, you'll apply your technical expertise and consultative sales approach to identify...