technical support

The Role: The Technical Customer Support Executive is a key member of the Customer Support team, collaborating closely with operations, product, and sales. This role supports end users and account managers through onboarding, query management, and issue resolution. It is responsible for delivering high-quality technical and data support by owning customer...

Atlantic Quantum Innovations seeks a Technical Support Representative to assist customers with technical inquiries in English and French from Barranquilla. You will diagnose issues and guide users via phone, chat, or email, delivering friendly, solution-oriented support.Responsibilities include documenting interactions, escalating complex cases as needed,...

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale -...

Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central.   Our groundbreaking, full-spectrum platform...

BairesDev is seeking a Technical Support Engineer to diagnose and resolve GenAI-powered chatbot and search issues, while owning Zendesk configuration and Jira hygiene. This 100% remote role connects you with a global team delivering AI-driven products.You will collaborate with TPMs, BAs, Scrum Masters, and engineers, applying advanced troubleshooting to...

Darwin AI is seeking an enthusiastic Support Executive to join our Operations team in Bogota. You will be the first point of contact for customers, ensuring they realize value from day one and helping them onboard with our AI solutions.You will build AI assistants, troubleshoot integrations, and coordinate with engineering and product teams to resolve issues...

About Veho Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.  We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.  Powered by next-generation technology and a vertically integrated supply...

Lenovo is seeking a Technical Support Agent to provide frontline technical support and customer service across phone, email, chat, and e-ticketing channels. You will capture customer data, verify warranty entitlement, diagnose issues, and document interactions while maintaining high quality and customer satisfaction.You will be the first contact, following...

A leading IT services provider in Colombia is seeking an IT Level 2 Support Engineer to deliver enterprise-level IT support. The ideal candidate will possess 3+ years of experience in managed IT services and have advanced technical skills in areas like server, firewall, and cloud technologies. This full-time role offers a competitive salary, weekly...

Touch Support, Inc. is hiring a Customer Service Representative for a fully remote role based in Colombia. The position requires excellent English communication and a passion for helping customers; no prior experience is required.You’ll participate in onboarding, support customers through their journey, and handle technical and billing questions. We offer...

Customer Support L2: English Remote About the Role Join a dynamic project  supporting cutting-edge AI-driven technology in the financial services industry. As the Customer Support L2, you will oversee Customer Support Agents helping clients manage and optimize their retirement plans. You’ll be responsible for ensuring operational excellence, maintaining...

Virtual Assistant - Client Support & OperationsSoaring Towers(Fully Remote Position)Rate: $10.00/hr. USD/hourLocation: Remote (Colombia)Hours: Full-time, Monday - Friday. Must be available to work consistent hours that overlap with the US Pacific Time workday.Soaring Towers is a Los Angeles-based managed IT services provider. We partner with growing...

This is a remote position to work from LATAM collaborating with US clients. We offer: 100% Remote Work$28 USD per hour Title: SAP APO Deployment Support Consultant Responsible for supporting and optimizing the SAP APO Deployment module to ensure efficient product distribution across the supply network. This role focuses on resolving planning run issues,...

Laravel is seeking a Customer Support Engineer to join our global team and ensure excellent service for developers using our ecosystem, including Forge, Vapor, Spark, Envoyer, and Nova. The role requires answering tickets quickly, documenting issues, and guiding users through Laravel Cloud and Nightwatch products.Remote, contract or permanent positions...

We are seeking a highly analytical and diplomatic Support Business Analyst to bridge the gap between our clients, internal stakeholders, and technical/product teams. In this role, you will analyze incoming requests, discern core requirements, and coordinate effective solutions. Crucially, you will act as a masterful mediator and negotiator within the...

We are seeking a highly analytical and diplomatic Support Business Analyst to bridge the gap between our clients, internal stakeholders, and technical/product teams. In this role, you will analyze incoming requests, discern core requirements, and coordinate effective solutions. Crucially, you will act as a masterful mediator and negotiator within the...

DescriptionAbout us:At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional...

TTEC in Bogota, Colombia is seeking a Bilingual Technical Support Representative - Spanish-English. You will resolve customer technical requests via voice and chat, assisting with products and issues with empathy to elevate the customer experience.The role requires 2+ years in tech support or an IT/IS degree, strong written and verbal communication, and...

Job Type: Full-time Location: Remote Start Date: Immediate About The Company Our client is an innovative AI‑driven company focused on building and deploying "AI employees" that automate business workflows and enhance operational efficiency. They specialize in integrating cutting‑edge automation tools and large language models (LLMs) to streamline...

Descripción del empleoJob DescriptionThe Social Media Customer Support Consultant (SMCSC) is responsible for providing customer support and issue resolution through social media, online communities, review sites, forums, blogs, and other digital engagement platforms. The role acts as a frontline brand representative, delivering personalized, empathetic, and...