technical support specialist

We are an Avidbots Corp branch located in Colombia, dedicated to offer customer care support of Avidbots sold products around the world. Our services includes, specialized technical support, live robots assistance, 24/7 remote monitoring, development and maintenance of cleaning plans "patterns" for scrubber robotic machines. Our goal is to keep providing the...

Position Overview Company: RAM BPO Location: On-site | Medellín, Colombia Work Type: Full-time Client: U.S.-based Client RAM BPO is looking for a driven, fast-learning Technical Support Specialist to join our team working directly with a U.S. client. If you have strong English communication skills, support/ops experience, and a results-driven...

As a Technical Support Specialist, you will play a crucial role in the Partner Success Team that owns support processes with our partners using our products and services. You will provide proactive technical support, troubleshoot issues, manage SLAs, and collaborate with the Product team to improve our platform. Responsibilities Support seamless...

Overview Role: Technical Support Specialist in the Partner Success Team. You will support partners using our products and services, with a focus on clear communication and effective problem-solving to resolve issues and streamline requirements. Role Description You will be an excellent communicator with strong problem-solving skills, responsible for...

At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don’t just provide...

Avidbots Corp. in Colombia is seeking a customer-centric Technical Support Specialist to assist customers, robots, and technicians in the field. You will diagnose issues, provide fast, professional solutions, and contribute to first-class service. This role reports to the Team Lead - Technical Support. You will build relationships, communicate clearly, and...

We areOne Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer.We promote a positive work environment by...

We areOne Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer.We promote a positive work environment by...

Online education is growing, but with it, some common problems are arising across the industry: How can organizations avoid online fraud? How can organizations verify that a student was actually the one who took the online exam or actually acquired the required skills in the online course? Smowltech was born with the aim of helping organizations improve the...

Online education is growing, but with it, some common problems are arising across the industry: How can organizations avoid online fraud? How can organizations verify that a student was actually the one who took the online exam or actually acquired the required skills in the online course?Smowltech was born with the aim of helping organizations improve the...

At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don’t just provide...

Cloud Technical Support Specialist (Messaging) | Bilingual B2+ | Barranquilla Location: Barranquilla Work Modality: Hybrid Contract Type: Indefinite-Term Contract Salary: COP $3,300,000 Schedule: 42 hours per week Days Off: 2 days off per week Join Our Team! Are you passionate about technology and customer support? We're looking for a Cloud Technical Support...

INFLUX INC. is seeking a Technical Support Agent to combine technical reasoning with strong communication and a customer-first mindset. You’ll help users troubleshoot issues, guide configuration, and navigate platform settings across devices and email/calendar tools. The role emphasizes empathy, clarity, and the ability to explain complex concepts to...

INFLUX INC. is seeking a Technical Support Agent to combine technical reasoning with strong communication and a customer-first mindset. You’ll help users troubleshoot issues, guide configuration, and navigate platform settings across devices and email/calendar tools.The role emphasizes empathy, clarity, and the ability to explain complex concepts to...

Join to apply for the Technical Support Specialist role at Broadvoice Position Summary Broadvoice is looking for a Technical Support Representative 2 to join our growing team. In this dynamic role, you will provide technical support to US-based business customers via phone, chat and email. If you are passionate about solving problems and want to make an...

Roca Alliances in Medellín, Colombia seeks a proactive Customer Support Specialist to deliver technical and analytical support for software users. You will handle calls, tickets, and emails, escalating to Level 2 when needed while maintaining detailed case records. The role emphasizes knowledge base development, SME engagement, and after-hours on-call...

Booth is seeking a hands-on technical support professional for its Domains, Identity & Software division. You will resolve high-impact customer issues, acting as the technical backbone of the care organization. You will own cases end-to-end—from advanced troubleshooting to root‑cause analysis—tackling DNS, domain lifecycle issues, and API/logging...

Medellin, Colombia | Posted on 09/21/2026 At Roca Alliances Our mission is to inspire nearshore outsourcing to Latin America, as our expertise is providing customized services to help companies from the U.S., Canada, and Europe expand their operations through guided entry with our consolidated experience in the Latin American region. We are an expert...

Roca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We deliver tailored hiring solutions to ensure the perfect match for each role. With deep insight into industry trends, we drive targeted, efficient recruitment that builds long-lasting partnerships and supports business growth. Our...

RAM BPO in Medellín, Colombia seeks a driven Technical Support Specialist to work directly with a U.S.-based client. On-site duties with a rotating 7:00 AM–8:00 PM schedule and one weekend per month; night/weekend shifts are remote for top performers, with a night differential bonus. Requirements include Advanced English (B2+/C1) and a background in...