technical support specialist

Overview Role: Technical Support Specialist in the Partner Success Team. You will support partners using our products and services, with a focus on clear communication and effective problem-solving to resolve issues and streamline requirements. Role Description You will be an excellent communicator with strong problem-solving skills, responsible for...

We are seeking L2 Technical Support Specialists who can resolve complex IT issues escalated from L1 teams and provide deskside and field support across hardware, OS, and enterprise applications. The role includes hands‑on installation, configuration, and asset lifecycle management support. Key Responsibilities: Handle escalations from L1 – advanced...

As a Technical Support Specialist, you will play a crucial role in the Partner Success Team that owns support processes with our partners using our products and services. You will provide proactive technical support, troubleshoot issues, manage SLAs, and collaborate with the Product team to improve our platform. Responsibilities Support seamless...

Technical Support Specialist #COLOMBIA #REMOTOWe are looking for a Technical Support Specialist to provide technical support to users of a SaaS platform used by local governments and municipalities. The successful candidate will be responsible for managing incidents, resolving technical issues, and ensuring an excellent customer experience across various...

We are an Avidbots Corp branch located in Colombia, dedicated to offer customer care support of Avidbots sold products around the world. Our services includes, specialized technical support, live robots assistance, 24/7 remote monitoring, development and maintenance of cleaning plans "patterns" for scrubber robotic machines. Our goal is to keep providing the...

SupportNinja is hiring a Technical Support Representative in Colombia. The role involves delivering basic technical assistance to customers, troubleshooting issues, and providing clear, actionable solutions. You will manage customer interactions in a CRM and ensure issues are documented and resolved efficiently.Remote work is offered with company-provided...

Online education is growing, but with it, some common problems are arising across the industry: How can organizations avoid online fraud? How can organizations verify that a student was actually the one who took the online exam or actually acquired the required skills in the online course?Smowltech was born with the aim of helping organizations improve the...

Avidbots Corp. in Colombia is seeking a customer-centric Technical Support Specialist to assist customers, robots, and technicians in the field. You will diagnose issues, provide fast, professional solutions, and contribute to first-class service. This role reports to the Team Lead - Technical Support.You will build relationships, communicate clearly, and...

Role Summary: We are seeking L2 Technical Support Specialists who can resolve complex IT issues escalated from L1 teams and provide deskside and field support across hardware, OS, and enterprise applications. The role includes hands-on installation, configuration, and asset lifecycle management support. Key Responsibilities: • • Handle escalations from...

Stefanini Group busca analista de mesa de ayuda para brindar soporte técnico de primer nivel a usuarios finales, ya sea por teléfono, correo o presencialmente. Se resolverán problemas de hardware y software, se instalarán y mantendrán aplicaciones y sistemas operativos. Se requiere experiencia en soporte, conocimiento de Windows y Office, habilidades...

BairesDev is seeking a Technical Support Specialist to triage GenAI-powered chatbot and search issues while configuring Zendesk for efficient ticket handling. You will work with Jira to keep tickets up to date and support live chat platform operations, collaborating with TPMs, BAs, Scrum Masters, and engineering teams. The role requires 4+ years in technical...

BairesDev is seeking a Technical Support Specialist to triage GenAI-powered chatbot and search issues while configuring Zendesk for efficient ticket handling. You will work with Jira to keep tickets up to date and support live chat platform operations, collaborating with TPMs, BAs, Scrum Masters, and engineering teams.The role requires 4+ years in technical...

Emapta Global is hiring a Technical Support Specialist to investigate and resolve complex issues, escalate to Engineering, and ensure system reliability for a global SaaS platform. The role offers onsite work at Connecta 26, Colombia, with a fixed 5-day work week and extensive learning opportunities.You’ll engage with clients directly, participate in...

Booth is seeking a hands-on technical support professional for its Domains, Identity & Software division. You will resolve high-impact customer issues, acting as the technical backbone of the care organization.You will own cases end-to-end—from advanced troubleshooting to root‑cause analysis—tackling DNS, domain lifecycle issues, and API/logging...

Resolving Complex Technical Challenges to Keep Digital Operations MovingJoin a global software and SaaS environment where reliable technology and responsive technical support help keep businesses and communities connected. As a Technical Support Specialist at Emapta, you'll investigate complex technical issues, resolve escalated support tickets, and...

Technical Support Specialist #COLOMBIA #REMOTO We are looking for a Technical Support Specialist to provide technical support to users of a SaaS platform used by local governments and municipalities. The successful candidate will be responsible for managing incidents, resolving technical issues, and ensuring an excellent customer experience across various...

Roca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We deliver tailored hiring solutions to ensure the perfect match for each role. With deep insight into industry trends, we drive targeted, efficient recruitment that builds long-lasting partnerships and supports business growth. Our...

Stefanini Group busca analista de mesa de ayuda para brindar soporte técnico de primer nivel a usuarios finales, ya sea por teléfono, correo o presencialmente. Se resolverán problemas de hardware y software, se instalarán y mantendrán aplicaciones y sistemas operativos.Se requiere experiencia en soporte, conocimiento de Windows y Office, habilidades de...

Roca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We deliver tailored hiring solutions to ensure the perfect match for each role. With deep insight into industry trends, we drive targeted, efficient recruitment that builds long-lasting partnerships and supports business growth. Our...

At BairesDev® we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...