technical support engineer

About Us Salvatech connects Colombian talent with international companies looking for skilled professionals. We help organizations build efficient remote teams while enabling professionals to access global opportunities, providing full support throughout hiring, onboarding, employment management, and local assistance. We combine technology, proximity, and...

A leading software solutions provider in Colombia is seeking a proactive Technical Account Manager to serve as the primary technical advisor for enterprise clients. The role entails maximizing value from solutions, providing expert support, and driving customer satisfaction. Candidates should have 5+ years of experience in technical account management, a...

A leading software solutions provider in Colombia is seeking a proactive Technical Account Manager to serve as the primary technical advisor for enterprise clients. The role entails maximizing value from solutions, providing expert support, and driving customer satisfaction. Candidates should have 5+ years of experience in technical account management, a...

A leading software solutions provider in Colombia is seeking a proactive Technical Account Manager to serve as the primary technical advisor for enterprise clients. The role entails maximizing value from solutions, providing expert support, and driving customer satisfaction. Candidates should have 5+ years of experience in technical account management, a...

We're looking for a Member of Technical Staff to join our Support Operations team in Bogotá. You'll be the first point of contact for incoming tickets—reviewing requests, diagnosing what's needed, and routing each one to the right department.This is a key role that keeps our support engine running smoothly and ensures every client request reaches the team...

We are seeking a highly analytical and diplomatic Support Business Analyst to bridge the gap between our clients, internal stakeholders, and technical/product teams. In this role, you will analyze incoming requests, discern core requirements, and coordinate effective solutions. Crucially, you will act as a masterful mediator and negotiator within the...

Job DescriptionWe're looking for a detail-oriented and efficient Field Service Engineer to join our team . In this role, you will be responsible for delivering exceptional on-site technical support and maintenance services to our valued customers throughout the region. As a Field Service Engineer, you will combine technical expertise with strong customer...

Salary: $3,000,000 COPLocation: Hybrid (2 days on-site / 3 days remote)Training: 1 month fully on-site (mandatory) About The Role We are hiring a Pre-Installation Support Specialist to work directly with international clients, guiding them through the pre-installation process and ensuring everything is ready before go-live. What You’ll Be Doing Manage...

Philips is looking for a Customer Support Team Lead for North LATAM in Bogotá. The candidate will lead Remote Service Engineers and deliver exceptional customer support, addressing complex issues and ensuring service excellence. This role requires strong technical skills, team coordination, and a customer-centric approach.A Bachelor’s degree in...

Sutherland Global in Bogotá is seeking an IT Support Specialist (Tier 1) to be the first point of contact for end-users seeking technical assistance. You will monitor, troubleshoot, and resolve Level 1 issues remotely, ensuring staff have the tools they need to succeed.You will triage requests via ServiceNow, provide remote support for hardware and...

Job description:Shift 10 am to 8 pm CSTWe are seeking an individual with flexible availability to work. They must possess the necessary knowledge and skills to carry out these tasks effectively. Required Skills: - Proficiency in Google Suite, including spreadsheets, formulas, schedule creation, and other record management functions. - Ability to conduct...

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...

Data Engineer – Publicis Global Delivery (PGD) We are looking for professionals in Data Engineering to join our team and lead high-impact projects in data management, integration, and analytics. The role involves designing, building, and maintaining scalable data solutions that support strategic decision-making in Big Data and Cloud environments, while...

Sutherland is seeking a proactive IT Support Specialist (Tier 1) in Bogotá to be the first point of contact for user technical assistance. You will remotely monitor, troubleshoot, and resolve Level 1 issues, deploying software, configuring devices, and managing access using ServiceNow and other tools.You will triage requests, support PCs and peripherals,...

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth. We...

We’re reinventing the market research industry. Let’s reinvent it together. At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. We are looking for a talented and experienced Software...

DescriptionAbout us:At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional...

Contact Point 360 is hiring trilingual tech support agents in Bogotá. On-site, indefinite-term contract with a fixed schedule of 42 hours per week. Base salary COP 3,300,000 plus benefits. Responsibilities include first-level technical support via phone, chat, and email, plus diagnosing hardware/software issues and documenting tickets.Requirements include...

Essential Duties and Responsibilities:Administrative & Scheduling SupportManage and maintain the Training team's Outlook calendar using Microsoft Bookings, including scheduling sessions, sending invitations, and handling updates or cancellations.Provide responsive support to internal stakeholders with questions related to LighthouseAI's software and...