technical engineer

DevSavant Inc. is seeking a Technical Support Engineer to join our Support team.You will act as the final support tier before escalation to Engineering or Product, helping customers resolve complex technical issues related to APIs, backend systems, integrations, and JavaScript-based workflows. You will work closely with customers, Support Engineers, and...

Gilat Satellite Networks in Bogotá, Colombia, is seeking a Technical Support Engineer (Tier 2) to provide expert support for Gilat products and solutions across the Americas. The role includes software upgrades, site surveys, and customer-facing activities in a high-tech satellite environment.The ideal candidate has an Electronics/Communications background,...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

Sutherland is seeking a highly motivated Technical Support Engineer to join our Bogotá team. You will provide exceptional technical support for IoT devices and web applications, resolve complex issues, and deliver outstanding customer experiences. Requirements include advanced English (B2+), a technology degree or equivalent experience, and familiarity with...

Storyblok GmbH is seeking a Technical Support Engineer II to handle escalated tickets and troubleshoot complex issues across CMS and web technologies. You will manage cases end-to-end, collaborate with sales, tech support, and partner managers, and help drive product improvements based on customer feedback. You will mentor a junior engineer, participate in...

Presales Specialist | Telematics We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering product demonstrations, and helping customers...

Una empresa de tecnología en Colombia busca técnicos de soporte con conocimientos en hardware y software, así como un nivel de inglés conversacional B2. Las responsabilidades incluyen la revisión de errores, documentación de tickets, instalación de equipos y manejo de inventario en ServiceNow. Se requiere experiencia de 2 a 3 años en labor de...

Sutherland Global in Bogote1, Colombia seeks a Technical Support Engineer to deliver first-level technical support for hardware, software, connectivity and platform-related issues onsite at Torre Krystal. The ideal candidate offers advanced English (B2+), strong communication, and 1+ year IT support experience, with familiarity across Zendesk, Jira,...

About the roleCiraSync On-Premise is our self-hosted contact and calendar synchronization platform for Microsoft Exchange environments. It is the most technically demanding product in our portfolio, and today only a small number of agents can support it. We are hiring a dedicated engineer to expand that coverage. You will work directly inside customer...

Una empresa de tecnología en Colombia busca técnicos de soporte con conocimientos en hardware y software, así como un nivel de inglés conversacional B2. Las responsabilidades incluyen la revisión de errores, documentación de tickets, instalación de equipos y manejo de inventario en ServiceNow. Se requiere experiencia de 2 a 3 años en labor de...

Skills & QualificationsTypically requires field sales experienceAreas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company.Understanding of TCP/IP, routing protocols, L2/L3 switchesSecurity products firewalls, IPSec, IDS/IPS, Anti-Spam,...

Mps Group is seeking a senior, hands-on Adobe Experience Platform (AEP) engineer who can also act as the technical lead for the implementation. The role requires experience leading end-to-end AEP deployments, not just component work. The candidate will drive identity namespaces, profile stitching, Real-Time Customer Profile enablement, and data ingestion...

Licencias Online busca un Technical presale para unirse al equipo en Colombia, gestionando soluciones MS. Se requiere dinamismo, responsabilidad y experiencia en ventas de soluciones similares para impulsar oportunidades y crecimiento de pipeline.Entre las tareas están liderar preventas con socios de canal, realizar demostraciones remotas o presenciales,...

What you’ll doOwn the delivery of the product roadmap from post-launch hardening through legacy platform retirement.Lead technical projects and guide other developers through scoping, reviews, and execution.Design and own architecture across backend, services, data, and deployments.Work closely with business and operations teams to become an expert in the...

Twilio is seeking a Technical Support Expert 2 for remote work in Colombia. The role focuses on assisting developers and major brands with messaging and email cases, troubleshooting deliverability issues, and guiding customers through SMS application development. You will collaborate with product and engineering teams via Slack, file Jira bugs, and help...

Twilio is seeking a Technical Support Expert 2 for remote work in Colombia. The role focuses on assisting developers and major brands with messaging and email cases, troubleshooting deliverability issues, and guiding customers through SMS application development. You will collaborate with product and engineering teams via Slack, file Jira bugs, and help...

Sutherland is seeking a Technical Support Engineer to provide first-level technical support to customers, drivers, administrators, and internal stakeholders. You will troubleshoot hardware, software, connectivity, video telematics, and platform-related issues while delivering a high-quality customer experience. The ideal candidate has strong troubleshooting...

Twilio seeks a Technical Support Engineer 2 to support customers using Programmable Messaging. You will be the voice of Twilio, acting as a subject matter expert for the API, delivering friendly, professional service, and translating complex technical issues for both technical and non-technical audiences via phone, email and chat. The role requires hands-on...

Hero Motos busca un Ingeniero de Soporte Técnico L1 para fortalecer su área de tecnología y respaldar las aplicaciones y sistemas del negocio en Cali, Colombia. Se brindará soporte a CRM, DMS y apps móviles, asegurando la resolución de incidentes y cumplimiento de SLA, gestionando tickets y coordinando con equipos L2/L3. Se requiere título en...

We are looking for a IT Product Support to provide Level 2 application support for our global eQMS platform, ensuring timely triage, investigation, resolution, and escalation of incidents, service requests, and operational issues. Key Responsibilities Provide L2 support for eQMS applications, managing incidents, requests, and standard changes through BMC...