taskus

TaskUs is hiring a Business Insights & Automation Analyst in Medellín (remote eligible). You will transform complex telemetry and task logs into actionable business intelligence and automated workflows using Google Cloud tools and Looker Studio. You will build SQL queries, dashboards, and lightweight web apps, while evaluating AI/ML labeling quality and...

TaskUs is seeking a Quality Manager to champion operational excellence across campaigns. You will monitor metrics, lead QA teams, and drive improvements with data-driven insights. This role requires strong leadership, process discipline, and the ability to influence stakeholders to meet quality objectives. You will collaborate with clients and internal...

TaskUs is seeking a Quality Manager to champion operational excellence across campaigns. You will monitor metrics, lead QA teams, and drive improvements with data-driven insights. This role requires strong leadership, process discipline, and the ability to influence stakeholders to meet quality objectives. You will collaborate with clients and internal...

TaskUs is seeking a Quality Manager to champion operational excellence across campaigns. You will monitor metrics, lead QA teams, and drive improvements with data-driven insights. This role requires strong leadership, process discipline, and the ability to influence stakeholders to meet quality objectives. You will collaborate with clients and internal...

TaskUs is seeking a Tier II Support Specialist in Colombia to coach teammates, communicate policy changes to the operations team, and stay current on product and community standards. You will resolve account-related requests and reports of abusive content while delivering empathetic, accurate user support. The role requires at least two years of CX...

TaskUs Colombia SAS is seeking a dedicated customer service professional to manage inbound and outbound calls and respond to inquiries via email and live chat. You will uphold high standards of customer satisfaction and adhere to client guidelines while working in a fast-paced environment. Requirements include advanced English, full-time availability (48...

TaskUs Colombia SAS is seeking a Business Insights & Automation Analyst to turn complex telemetry, task logs, and model data into actionable BI and automated workflows. You will work primarily in the Google Ecosystem (BigQuery, Google Sheets, Looker Studio, Apps Script) alongside Redshift, building lightweight internal tools and dashboards to monitor SLAs...

TaskUs in Medellín is seeking a Team Lead to mentor and grow a high-performing customer support team. You will implement escalation channels, guide career development, and lead a transition to scalable solutions with clear goals and measurable results.Requirements include 1 year of people management in BPO or call centers, Portuguese and English at B2...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

TaskUs in Barranquilla, Colombia is seeking a customer-focused Teammate to support inquiries via phone, email, and live chat. You will act as the backbone of our service team, delivering accurate responses and working within defined quality guidelines to resolve customer issues. The ideal candidate has strong problem-solving skills, superb written and verbal...

TaskUs in Medellin is seeking an Operations Manager to lead the day-to-day operations of a team of up to 150 FTE, ensuring top-tier customer experience and strong client satisfaction. You will manage client relationships, present performance updates in reviews, mentor team leaders, and drive KPI improvements such as CSAT and resolution rate while scaling...

TaskUs in Medellin is seeking an Operations Manager to lead the day-to-day operations of a team of up to 150 FTE, ensuring top-tier customer experience and strong client satisfaction. You will manage client relationships, present performance updates in reviews, mentor team leaders, and drive KPI improvements such as CSAT and resolution rate while scaling...

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get...

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get...

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

TaskUs in Medellín, Colombia is seeking a Portuguese-speaking customer service agent to join our multilingual support team. You will respond to inquiries via phone, live chat, and email, ensuring accurate, timely, and friendly service in Portuguese according to client quality guidelines.Availability for full-time (48 hours per week) and strong written...

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. ...

TaskUs in Medellín is seeking a Team Leader to mentor and guide a fast-growing team in a dynamic BPO environment. You will drive career development, implement clear escalation procedures, and lead teams through transitions to scalable solutions to enhance customer experiences. The role requires strong analytical and communication skills, with Portuguese and...

TaskUs in Medellín is seeking a Team Lead to mentor and grow a high-performing customer support team. You will implement escalation channels, guide career development, and lead a transition to scalable solutions with clear goals and measurable results. Requirements include 1 year of people management in BPO or call centers, Portuguese and English at B2...