support engineer remote

SupportYourApp is hiring a T3 Support Engineer to join a global, multilingual team. You will diagnose and fix issues across backend systems, databases, and APIs, while communicating clearly with clients. The role emphasizes proactive documentation, incident tracking, and knowledge-base enhancements. Candidates should have strong SQL skills, experience with...

SupportYourApp is hiring a T3 Support Engineer to join a global, multilingual team. You will diagnose and fix issues across backend systems, databases, and APIs, while communicating clearly with clients. The role emphasizes proactive documentation, incident tracking, and knowledge-base enhancements. Candidates should have strong SQL skills, experience with...

Twilio is seeking a Technical Support Expert 2 for remote work in Colombia. The role focuses on assisting developers and major brands with messaging and email cases, troubleshooting deliverability issues, and guiding customers through SMS application development. You will collaborate with product and engineering teams via Slack, file Jira bugs, and help...

SupportYourApp is hiring a T3 Support Engineer to join a global, multilingual team. You will diagnose and fix issues across backend systems, databases, and APIs, while communicating clearly with clients. The role emphasizes proactive documentation, incident tracking, and knowledge-base enhancements. Candidates should have strong SQL skills, experience with...

Twilio seeks a Technical Support Engineer 2 to support customers using Programmable Messaging. You will be the voice of Twilio, acting as a subject matter expert for the API, delivering friendly, professional service, and translating complex technical issues for both technical and non-technical audiences via phone, email and chat. The role requires hands-on...

Talentus Global is seeking a Senior IT Support Engineer (Part-Time) to join our remote-first team. The role emphasizes enterprise IT environments, Azure/Azure Portal, and Microsoft 365 support for global users. You will troubleshoot, manage access and licenses, and deliver remote support with SLA adherence. English at B2 level required; contractor model with...

A leading remote job platform is seeking a Support Engineer to provide technical assistance and improve customer satisfaction in a fully remote environment. Ideal candidates should have strong technical skills, including proficiency in SQL and programming languages like Python. You will handle support tickets, collaborate with engineers, and work on internal...

A seed-stage vertical SaaS company is hiring a Support Engineer focusing on backend production support and incident response. This remote role involves triaging and resolving production issues, debugging in Python/Django, and working directly with customers. Candidates must have 4–6 years of production experience, strong SQL and PostgreSQL skills, and...

Twilio seeks a Technical Support Engineer 2 to support customers using Programmable Messaging. You will be the voice of Twilio, acting as a subject matter expert for the API, delivering friendly, professional service, and translating complex technical issues for both technical and non-technical audiences via phone, email and chat.The role requires hands-on...

SupportYourApp is seeking a T3 Support Engineer to join a global, multilingual team. You will investigate escalated issues, troubleshoot backend, databases, and APIs, reproduce bugs, and implement small fixes while documenting findings. This role offers a fixed schedule and fully remote work from the EU, with growth opportunities, competitive USD...

SupportYourApp is seeking a T3 Support Engineer to join our global, multilingual team from a home office. You will investigate escalated backend issues, work with databases and cross-system integrations, reproduce bugs, and document findings for Engineering. Requirements: excellent English (C1+), strong SQL, experience in Technical Support or SRE,...

SupportYourApp is seeking a T3 Support Engineer to join our global, multilingual team from a home office. You will investigate escalated backend issues, work with databases and cross-system integrations, reproduce bugs, and document findings for Engineering. Requirements: excellent English (C1+), strong SQL, experience in Technical Support or SRE,...

SupportYourApp is seeking a T3 Support Engineer to join our global, multilingual team from a home office. You will investigate escalated backend issues, work with databases and cross-system integrations, reproduce bugs, and document findings for Engineering. Requirements: excellent English (C1+), strong SQL, experience in Technical Support or SRE,...

Twilio is seeking a Technical Support Expert 2 for remote work in Colombia. The role focuses on assisting developers and major brands with messaging and email cases, troubleshooting deliverability issues, and guiding customers through SMS application development. You will collaborate with product and engineering teams via Slack, file Jira bugs, and help...

SupportYourApp is seeking a motivated T3 Support Engineer to troubleshoot issues escalated from T1, spanning backend, databases, and cross-system integrations. You will reproduce bugs across web, mobile, and APIs, analyze logs, and implement small fixes while escalating complex scenarios to Engineering with clear findings. Remote work from EU is...

Openprovider, a fully remote ICANN-accredited domain registrar, is hiring a Customer Technical Support specialist to join our global 24/7 team. You will handle first- and second-line technical queries from customers across time zones, using phone, chat and tickets. The ideal candidate has 1–2 years in customer tech support, fluent in English and Spanish,...

My IT Crew in Colombia is seeking a Support Engineer to provide technical helpdesk support for business clients remotely, delivering friendly, professional service.You’ll diagnose issues with Windows workstations, Microsoft 365, servers, networking, and business applications; prioritize requests; escalate when needed; document fixes to improve internal...

Are you passionate about cloud infrastructure, platform operations, and solving complex technical challenges? We are looking for a Cloud Data Platform Support Engineer to help maintain, support, and optimize our cloud-based data platform. This is an excellent opportunity for someone who thrives in production environments, enjoys troubleshooting and...

A forward-thinking technology company is seeking a Mid-Senior Java Developer to enhance their team in Colombia. The ideal candidate has over 4 years of experience in Java development and strong skills in Spring Boot. Responsibilities include monitoring systems, debugging processes, and collaborating in an Agile environment. This role offers the flexibility...

RequirementsStrong background in C# and .NET Framework 3.5 and above, .NET CoreExperience with containerized environments, Docker, KubernetesStrong knowledge of AWS microservices architecturesExperience with cloud integration and data services, AppSync, DocumentDBExperience supporting Sitecore platforms, including Sitecore XM CloudExperience supporting...