support agent

Contact Point 360 S.A.S. is hiring Tech Support and customer service Agents in Bogotá, Colombia. The role covers first-level technical support via phone, chat, and email, diagnosing hardware and software problems, and assisting users with laptops, desktops, and printers. The position requires B2 English or higher, LAN/WAN basics, and strong problem-solving....

OUTSOURCING SERVICIOS INFORMÁTICOS S.A. busca personal para soporte y servicio al cliente para LG LATAM, con experiencia previa en call center y manejo de herramientas ofimáticas. Se requiere disponibilidad para trabajo presencial, con jornada de 44 horas semanales.Ofrecen salario base, auxilio de transporte y un bono variable, además de prestaciones de...

At Contact Point 360, we are hiring Tech Support and customer service Agents. Tech Support experience required – Join our Wave 1 What we offer Base salary: COP $2,700,000 Indefinite-term contract + legal benefits Fixed schedule | 42 hours per week Weekends Off (Depending on operations needs) On-site Wave 1 Location: Calle 97 & Autopista Norte – Bogotá ...

Eurofins Scientific is seeking a Service Desk Agent to provide reliable L2 application support across ITIL practices, ensuring incidents, requests and changes are triaged, investigated and resolved. You will coordinate with L1, L2, development, QA, and business teams while maintaining thorough incident records.The role emphasizes regulatory awareness, eQMS...

Sutherland in Bogotá, Colombia, is seeking a Floor Support Specialist to provide real-time operational support to agents across multiple queues and channels, guiding them through process questions, system navigation, and escalation requests. This role operates within a structured performance framework focused on quality, training, process governance, and...

Alorica in Cali, Colombia is seeking a Customer Experience Agent (English) to support clients by addressing questions and resolving issues with empathy and accuracy. You will interact across channels, follow client guidelines, and document activities in required systems while maintaining confidentiality and service quality. The role emphasizes active...

OUTSOURCING SERVICIOS INFORMÁTICOS S.A. busca personal para soporte y servicio al cliente para LG LATAM, con experiencia previa en call center y manejo de herramientas ofimáticas. Se requiere disponibilidad para trabajo presencial, con jornada de 44 horas semanales.Ofrecen salario base, auxilio de transporte y un bono variable, además de prestaciones de...

24 Hours Group is seeking an Office-based Call Center Agent in Barranquilla, Colombia. You will handle inbound calls for towing and roadside assistance, gathering details, and coordinating with dispatch to ensure timely service. Requirements include bilingual English/Spanish, call center or customer service experience, and proficiency with CRM software....

Customer Support Agent About the Role Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans. Job Overview We are looking for a, customer-oriented support agent fluent in English. This role requires addressing customer inquiries via phone,...

24 Hours Group in Medellín, Colombia, is seeking an Office-based Call Center Agent to handle inbound calls for towing and roadside assistance, gather details, and coordinate with dispatch to ensure prompt service.The role requires bilingual English/Spanish communication, empathy, and the ability to stay calm in a fast-paced emergency environment. Full-time,...

24hours Group in Bogotá, Colombia, is seeking an Office-based Call Center Agent to handle inbound towing and roadside assistance requests. The role focuses on accurate data capture, clear customer communication, and coordination with dispatch to ensure timely help.Ideal candidates are bilingual (English/Spanish) with customer service experience, familiarity...

24 Hours Group is seeking an Office-based Call Center Agent in Barranquilla, Colombia. You will handle inbound calls for towing and roadside assistance, gathering details, and coordinating with dispatch to ensure timely service. Requirements include bilingual English/Spanish, call center or customer service experience, and proficiency with CRM software. You...

24 Hours Group in Bogotá is seeking a Call Center Agent to handle inbound towing and roadside assistance requests. You will assess customer needs, gather service details, and coordinate with dispatch to ensure prompt help. The role requires bilingual English/Spanish, strong communication, and comfort with CRM systems. You will work full-time on a PST...

24 Hours Group in Valle del Cauca, Colombia, seeks a Call Center Agent to handle inbound towing and roadside assistance calls. You will assess situations, collect service details, and coordinate with dispatch to arrange prompt help. You will communicate service options, pricing, and ETA, document interactions in the CRM, and strive to meet KPIs like call...

Customer Support Agent (Bilingual: EnglishSpanish) The Business Context You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you...

¡Únete a nuestro equipo como Guest Support Specialist (Bogotá) – Bilingüe!🌟 ¿De qué se trata el rol?Serás el embajador principal de uno de los minoristas independientes más importantes de bebidas en Estados Unidos. En este rol, gestionarás la experiencia completa del cliente a través de un enfoque multicanal (teléfono y correo...

Position summary The AI Platform Operations Support role is responsible for enabling the reliable, observable, secure, and governed operation of AI, machine learning, data products, and enterprise agents across the organisation. This role supports AI, Machine Learning, Data, and business-led agent delivery teams by implementing and operating MLOps, DataOps,...

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering...

Head of Customer Support AI-Powered Support Operations | Two DTC Brands About Zenit Corp Zenit Corp is a fast-growing, U.S.-based ecommerce group that owns and operates multiple direct-to-consumer brands across different markets. We are building a portfolio of high-potential ecommerce brands supported by strong fundamentals, scalable systems, and ambitious...

AI-Powered Support Operations | Two DTC Brands About Zenit Corp Zenit Corp is a fast-growing, U.S.-based ecommerce group that owns and operates multiple direct-to-consumer brands across different markets. We are building a portfolio of high-potential ecommerce brands supported by strong fundamentals, scalable systems, and ambitious long-term growth plans. We...