service desk

As a Service Desk Analyst , your primary responsibility is to provide technical assistance and support to end users within the organization. You will serve as the first point of contact for IT-related issues and play a key role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Requirements Fluent...

We are looking for a Service Desk Executive to handle customer and employee queries, manage service requests, and ensure timely resolution in line with established Service-Level Agreements (SLAs). Business and operational support, not technical IT troubleshooting Handle incoming queries via calls, emails, and chat. Log, categorize, track, and update...

As a Service Desk Analyst, your primary responsibility is to provide technical assistance and support to end users within the organization. You will serve as the first point of contact for IT-related issues and play a key role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Requirements Fluent in English...

Job Summary The Service Desk Manager is responsible for leading and continuously improving a 24x7, 365 Service Desk operation supporting a diverse, global employee population. The candidate will oversee a team of 10-15 Service Desk agents supporting users across multiple regions across the globe. This role ensures consistent, secure, and high-quality...

We are looking for highly motivated L1 Service Desk Analysts to act as the first point of contact for all IT-related issues. The ideal candidate will handle user requests via phone, chat, or email, provide basic troubleshooting, log and classify incidents, and escalation complex issues as needed. A strong customer service mindset, excellent communication...

The Service Desk Specialist is responsible in serving as a senior technical resource responsible for resolving complex IT issues across multiple client environments. The role provides advanced troubleshooting and escalation support across end-user systems, cloud platforms, networking, security, and infrastructure while taking ownership of issues from...

CTG is expanding its service desk and is in search of a skilled IT Technical Support Agent to join our team. We require a candidate who is not just organized but also meticulous in documenting their work and possesses strong problem-solving skills. This role demands someone who can effectively manage customer support through phone, email, or chat, ensuring...

Company Overview: Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for...

About Command|Link About Command|Link Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our...

About Command|Link About Command|Link Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

Hiring: Senior Technical Support Specialist level II | Auxis Are you a technical problem-solver who loves mentoring others? We're looking for a Senior Technical Support Specialist level II to act as a bridge between complex technical issues and seamless customer service. This is a role for someone who digs deep into data, documents new solutions, and keeps...

Company Overview:Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients...

Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

SOLUCIONES EMPRESARIALES 360° busca un Especialista de Servicios TI para gestionar casos en la mesa de servicio a través de Aranda, enfocado en Dynamics 365 (Partes) y soporte a operaciones de ventas de repuestos.Se requiere inglés avanzado, formación en tecnología o ingeniería y al menos 3 años de experiencia. Se ofrece un entorno dinámico,...

Scotiatech is a world-class engineering group! We are seeking to modernize bank technology by delivering a trustworthy, unique and top-quality service. Our main banners are inclusiveness, diversity and different ideas for our customers and employees to reach their top potential. If you're looking for your next big challenge, then ScotiaGBS is the place to...