Empleos: responsable service desk

  • Service Desk Manager

    hace 2 semanas


    Perímetro Urbano Barranquilla, Colombia Auxis A tiempo completo

    The Service Desk Manager will provide subject matter expertise across the IT Service Desk area, focusing on delivering high-quality services, managing the day-to-day operations and developing innovative solutions that increase operational performance and efficiency. The Service Desk Manager is responsible for providing oversight, supervision, and support, as...

  • Service Desk Manager

    hace 5 días


    Barranquilla, Atlántico, Colombia Auxis A tiempo completo

    The Service Desk Manager will provide subject matter expertise across the IT Service Desk area, focusing on delivering high-quality services, managing the day-to-day operations and developing innovative solutions that increase operational performance and efficiency. The Service Desk Manager is responsible for providing oversight, supervision, and support, as...

  • Service Desk Manager

    hace 2 semanas


    Barranquilla, Atlántico, Colombia Auxis A tiempo completo

    Job SummaryThe Service Desk Manager will provide subject matter expertise across the IT Service Desk area, focusing on delivering high-quality services, managing the day-to-day operations and developing innovative solutions that increase operational performance and efficiency. The Service Desk Manager is responsible for providing oversight, supervision, and...

  • Service desk

    hace 5 días


    Bogotá, Bogotá D.E., Colombia IFX Networks A tiempo completo

    Únete a nuestro equipo en IFXPostúlate Nuestro equipo de Soporte Técnico sigue creciendo, por eso estamos buscando los mejores talentos. Haz parte del mejor equipo de trabajo: con un enfoque en objetivos, un ADN lleno de retos y pasión por su propósito.Cargo: Service DeskPropósito del cargo:Gestionar y atender incidentes y solicitudes a través de...

  • Service desk

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia IFX Networks A tiempo completo

    Únete a nuestro equipo en IFXPostúlate Nuestro equipo de Soporte Técnico sigue creciendo, por eso estamos buscando los mejores talentos. Haz parte del mejor equipo de trabajo: con un enfoque en objetivos, un ADN lleno de retos y pasión por su propósito.Cargo: Service DeskPropósito del cargo:Gestionar y atender incidentes y solicitudes a través de...


  • Barranquilla Metropolitan Area, Colombia Auxis A tiempo completo

    Job SummaryThe Service Desk Manager will provide subject matter expertise across the IT Service Desk area, focusing on delivering high-quality services, managing the day-to-day operations and developing innovative solutions that increase operational performance and efficiency. The Service Desk Manager is responsible for providing oversight, supervision, and...

  • Service Desk Analyst

    hace 6 días


    Bogotá, Colombia Auxis A tiempo completo

    Job Summary: The Service Desk Analyst serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. **Responsibilities**: - Log, track, and resolve tickets in the Service Desk system - Troubleshoot basic issues related to software, hardware, and connectivity - Escalate complex incidents...

  • Service Desk Analyst

    hace 5 días


    Bogotá, Bogotá D.E., Colombia Auxis A tiempo completo

    Job SummaryThe Service Desk Analyst serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service.ResponsibilitiesProvide first-level technical support via phone, chat, and email Log, track, and resolve tickets in the Service Desk system Troubleshoot basic issues related to software,...

  • IT Service Desk Manager

    hace 3 semanas


    Cali, Valle del Cauca, Colombia Zonar A tiempo completo

    ​​​​​​**This is a hybrid position - onsite 3x/week**Zonar Systems, a leading technology firm headquartered in Seattle, WA, is seeking an experienced and bilingual Service Desk Manager to join our growing LATAM IT Operations team in Cali, Colombia. This role will oversee daily IT service delivery across both our U.S. and LATAM operations, managing...

  • Global Service Desk

    hace 5 días


    Bogotá, Bogotá D.E., Colombia Arup A tiempo completo

    Thanks for your interest in the Global Service Desk position. Unfortunately this position has been closed but you can search our 688 open jobs byclicking here

  • Service Desk Analyst

    hace 5 días


    Bogotá, Bogotá D.E., Colombia Auxis- US A tiempo completo

    Job SummaryThe Service Desk Analyst serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service.ResponsibilitiesProvide first-level technical support via phone, chat, and emailLog, track, and resolve tickets in the Service Desk systemTroubleshoot basic issues related to software,...


  • Barranquilla, Colombia Auxis A tiempo completo

    Job Summary: The Service Desk Team Lead is a pivotal role responsible for providing leadership, coaching, and supervision to our Service Desk Analysts. We seek a highly motivated individual to ensure the team's high-quality service delivery, manage performance, handle critical incidents, and contribute to continuous improvement within the service...

  • Global Service Desk

    hace 5 días


    Bogotá, Bogotá D.E., Colombia Arup A tiempo completo

    Joining ArupArup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.We have an opportunity for someone to join our new and expanding Global Service Desk team. As a global service desk analyst, you will support the design, transition, operation and continuous improvement of services...

  • Service Desk Engineer

    hace 2 semanas


    Medellín, Antioquia, Colombia Robot A tiempo completo

    As a Service Desk Robotics Engineer, you'll report to our Head of the Service Desk Team.This could be a great opportunity for you to join us You should have the right technical knowledge, understanding, and communication skills to diagnose, scale, and solve requirements from our robot fleet. You will also work to analyze robot data and convert it into new...


  • Medellí, Colombia Solvo S A tiempo parcial

    Are you tech-savvy with a passion for providing outstanding service and support? Join our team as an IT Service Desk Technician and become a trusted resource for technical assistance across a range of computer systems, software, and hardware.Responsabilities:Provide technical assistance for desktop equipment, software, and hardware...


  • Medellí, Colombia Solvo S A tiempo parcial

    Are you tech-savvy with a passion for providing outstanding service and support? Join our team as an IT Service Desk Technician and become a trusted resource for technical assistance across a range of computer systems, software, and hardware.Responsabilities:Provide technical assistance for desktop equipment, software, and hardware...

  • Global Service Desk

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Arup A tiempo completo

    Joining ArupArup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.We have an opportunity for someone to join our new and expanding Global Service Desk team. As a global service desk analyst, you will support the design, transition, operation and continuous improvement of services...

  • Service Desk Engineer

    hace 2 semanas


    Medellín, Antioquia, Colombia Robot A tiempo completo

    As a Service Desk Robotics Engineer, you'll report to our Head of the Service Desk Team. This could be a great opportunity for you to join us You should have the right technical knowledge, understanding, and communication skills to diagnose, scale, and solve requirements from our robot fleet. You will also work to analyze robot data and convert it into new...

  • Service Desk Analyst

    hace 5 días


    Perímetro Urbano Barranquilla, Colombia Auxis A tiempo completo

    Job SummaryThe Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this junior role, the analyst initially focuses on a single account, gradually building expertise before handling multiple accounts. Responsibilities include promptly addressing...


  • Barranquilla, Colombia Auxis A tiempo completo

    Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - **Responsibilities of the...