remote technical support representative

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work , and strong culture of connection and global inclusion means that no...

Twilio is hiring a Technical Support Engineer 2 to assist customers using our Programmable Messaging API. You will act as the voice of Twilio, resolving complex technical issues and communicating clearly to both technical and non-technical audiences via phone, email, and chat.Based in Colombia and remote-first, you will manage cases from developers and major...

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work , and strong culture of connection and global inclusion means that no...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly.You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly. You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...

Twilio seeks a Technical Support Engineer 2 to support customers using Programmable Messaging. You will be the voice of Twilio, acting as a subject matter expert for the API, delivering friendly, professional service, and translating complex technical issues for both technical and non-technical audiences via phone, email and chat. The role requires hands-on...

Yuno is seeking a Technical Support Analyst to join our Global Customer Success team. This remote role supports clients by monitoring real-time systems, diagnosing incidents, and coordinating with backend teams to ensure reliable payments.You will respond to inquiries, reproduce bugs, and help scale our backend knowledge while delivering calm, clear...

RAM BPO in Medellín, Colombia seeks a driven Technical Support Specialist to work directly with a U.S.-based client. On-site duties with a rotating 7:00 AM–8:00 PM schedule and one weekend per month; night/weekend shifts are remote for top performers, with a night differential bonus.Requirements include Advanced English (B2+/C1) and a background in...

Twilio seeks a Technical Support Engineer 2 to support customers using Programmable Messaging. You will be the voice of Twilio, acting as a subject matter expert for the API, delivering friendly, professional service, and translating complex technical issues for both technical and non-technical audiences via phone, email and chat.The role requires hands-on...

Twilio is hiring a Technical Support Engineer 2 for Colombia to help customers maximize Twilio’s Voice, Platform Application & Segment stack. You’ll act as the voice of Twilio to customers and partners, serving as a subject-matter expert for Twilio APIs/SDKs and supporting complex problems with a customer-centric approach.The role is remote-first and...

Twilio, a remote-first company, is seeking a Technical Support Engineer 2 in Colombia to support customers using the Twilio platform. You will be the voice of Twilio to customers and partners, acting as a subject matter expert for Twilio APIs and SDKs, with rostering for a 5-day work week that may include weekends.Responsibilities include addressing issues,...

Twilio, a remote-first company, is seeking a Technical Support Engineer 2 in Colombia to support customers using the Twilio platform. You will be the voice of Twilio to customers and partners, acting as a subject matter expert for Twilio APIs and SDKs, with rostering for a 5-day work week that may include weekends. Responsibilities include addressing issues,...

Twilio is hiring a Technical Support Engineer 2 for Colombia to help customers maximize Twilio’s Voice, Platform Application & Segment stack. You’ll act as the voice of Twilio to customers and partners, serving as a subject-matter expert for Twilio APIs/SDKs and supporting complex problems with a customer-centric approach. The role is remote-first and...

Twilio is hiring a Technical Support Engineer 2 for Colombia to help customers maximize Twilio’s Voice, Platform Application & Segment stack. You’ll act as the voice of Twilio to customers and partners, serving as a subject-matter expert for Twilio APIs/SDKs and supporting complex problems with a customer-centric approach. The role is remote-first and...

Job Title: L1 Support Representative Location: Remote – Colombia Type of Contract: Contract Employment Salary Range: $1,200 USD/month Language Requirements: Fluent English (strong conversational skills) We are seeking a skilled L1 Support Representative with strong customer service and technical troubleshooting abilities to join our growing Helpdesk...

## Technical SupportApply: Partially Remote: Bogota, Cundinamarca, Colombia: Full time: Posted Today: R-57302**Who We Are**At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered...

BrightHire is a category-creating, high-growth, Series B software company with a mission to give everyone the hiring experience they deserve. We deliver on this mission by transforming the way many of the world’s leading companies build exceptional teams. We created the Interview Intelligence category, and our clients include some of the world’s most...

Remote, Colombia, Full Time, Individual Contributor, 1 year of experience Who We Are At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to...

Customer Service Representative (CSR) – Remote | Empathetic Support for U.S. Clients Location: Fully Remote (LATAM-based) | 40 hours per week Role Summary & Mission Higher Options is seeking a warm, detail-oriented Bilingual Customer Service Representative to support U.S.-based clients across phone, email, and chat. If you're someone who takes pride in...