remote support associate

Twilio is hiring a Technical Support Engineer 2 for Colombia to help customers maximize Twilio’s Voice, Platform Application & Segment stack. You’ll act as the voice of Twilio to customers and partners, serving as a subject-matter expert for Twilio APIs/SDKs and supporting complex problems with a customer-centric approach.The role is remote-first and...

Twilio Inc. is seeking a Technical Support Engineer 2 to help customers use the Programmable Messaging API. You will act as the voice of Twilio, delivering friendly, professional service, and translating complex technical issues for both developers and non-technical stakeholders.Based remotely in Colombia, you’ll collaborate with cross-functional teams,...

MyRemota is seeking an Email Customer Support Team Lead to oversee daily workflow, coach agents, and ensure high-quality email responses. You will monitor SLAs, review interactions, and manage escalations to maintain a consistent brand voice and support coverage across EST-hours.The role requires at least 1 year in customer support with leadership...

NeoWork seeks proactive Tier 1 Player Support Specialists to assist players via chat and email in a fast-growing mobile gaming partnership. You will resolve gameplay, account, and technical inquiries while maintaining high-quality support standards.This 100% home-based role features in-person sessions in Medellín and operates within a data-driven framework...

About Valatam Valatam connects bilingual professionals from Latin America with global clients. We're proud to be certified as a Great Place to Work for 2025–2026, proof that great work starts with great people. About the Role As a Remote People Operations & Performance Associate, you will monitor Virtual Assistant performance, productivity, and attendance...

Colossyan is seeking a Junior Support Engineer to join its growing technical team. This remote role focuses on supporting customers across the life sciences industry, diagnosing technical issues, and providing solutions. Ideal for early-career software engineers, it offers hands-on experience in customer-facing support. As the first line of technical...

A travel advisory company is seeking a Virtual Client Travel Advisor to support clients throughout their travel journey. The role involves providing guidance and maintaining communication with travelers from planning to post-trip feedback. Candidates should have strong communication and relationship-building skills, along with a passion for helping others...

A remote customer service company seeks a bilingual Customer Support Representative to handle client interactions in Spanish and English. You will manage calls, process insurance requests, and ensure customer satisfaction in a remote setup. Ideal candidates are detail-oriented, able to work independently, and have strong communication skills. This position...

A talent outsourcing company is seeking a Data Entry Specialist to manage internal data processes and support sales operations. This remote position based in Colombia demands attention to detail and bilingual capabilities in English and Spanish. Ideal candidates should have 1-2 years of experience in administrative roles and proficiency in CRM and...

DOXA Talent, Inc. is seeking a Full Time Executive Assistant to provide operational support remotely based in Colombia. The successful candidate will manage various tasks, including communication coordination, operational updates, and support for caregiver scheduling.Ideal applicants have 3+ years of experience in a similar role, strong proficiency in...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Support Engineer in Latin America.As a Support Engineer, you will play a crucial role in ensuring the smooth operation of software products by providing technical assistance to customers. You will troubleshoot and resolve complex issues, collaborate closely...

A leading remote job platform is seeking a Support Engineer to provide technical assistance and improve customer satisfaction in a fully remote environment. Ideal candidates should have strong technical skills, including proficiency in SQL and programming languages like Python. You will handle support tickets, collaborate with engineers, and work on internal...

Porch Group is seeking a Virtual Assistant to support multiple home inspection partners from a remote Colombia-based role. You will field calls, texts, and emails, provide quotes, and book appointments through our booking system.Expect direct collaboration with ACC teams and a high standard of service as you manage data entry and client communications. The...

Twilio, a remote-first company, is seeking a Technical Support Engineer 2 in Colombia to support customers using the Twilio platform. You will be the voice of Twilio to customers and partners, acting as a subject matter expert for Twilio APIs and SDKs, with rostering for a 5-day work week that may include weekends.Responsibilities include addressing issues,...

BairesDev is seeking a Technical Support Engineer to diagnose and resolve GenAI-powered chatbot and search issues, while owning Zendesk configuration and Jira hygiene. This 100% remote role connects you with a global team delivering AI-driven products.You will collaborate with TPMs, BAs, Scrum Masters, and engineers, applying advanced troubleshooting to...

A travel advisory company is seeking a Virtual Client Travel Advisor to support clients throughout their travel journey. The role involves providing guidance and maintaining communication with travelers from planning to post-trip feedback. Candidates should have strong communication and relationship-building skills, along with a passion for helping others...

Stanley Black & Decker Inc. busca un Representante de Atención al Cliente para su equipo Tools & Outdoor en Medellín, con modalidad híbrida. Atenderás consultas por múltiples canales, colaborando con ventas y servicio para cumplir KPI y promover promociones.Se requiere Bachillerato y 6 meses a 1 año de experiencia en call center, dominio de MS Office y...

A leading technology company is seeking a Production Support Analyst to ensure responsive client service and streamline operational processes. The ideal candidate will have 2-3 years of tech support experience, excellent English skills, and a history of customer-facing roles. This position offers 100% remote work, competitive compensation, and flexible...

Twilio, a remote-first company, is seeking a Technical Support Engineer 2 in Colombia to support customers using the Twilio platform. You will be the voice of Twilio to customers and partners, acting as a subject matter expert for Twilio APIs and SDKs, with rostering for a 5-day work week that may include weekends. Responsibilities include addressing issues,...

A remote job support company is seeking an Executive Support Assistant to help with daily operations and ensure smooth communication. This role involves maintaining files and responding to clients and vendors. The ideal candidate has at least one year of experience, is quick to learn tools, and enjoys supporting a structured team environment. This position...