remote incident

Capgemini Engineering is seeking a Technical Lead based in the LATAM region to support a high-traffic live hiring events platform. You will troubleshoot production issues, drive incident management, and lead engineering efforts across concurrent initiatives while ensuring SLAs and reliability.The role emphasizes ownership, end-to-end delivery, and...

STgenetics is seeking an experienced Cybersecurity Engineer to perform penetration testing, incident response, malware analysis, and log analysis across enterprise systems, infrastructure, cloud environments, and endpoints while helping to improve the organization’s security posture.The role requires a Bachelor's degree in CS or related field, 5+ years of...

Jobvite, Inc. is seeking a Senior Service Desk Lead to operate as a hands-on technical leader within a remote LATAM MSP environment. You will manage complex L2/L3 issues, own P1/P2 incidents, and mentor Service Desk engineers while ensuring SLA/SLO adherence and high-quality customer communications. The role emphasizes strong collaboration, clear incident...

STgenetics is seeking an experienced Cybersecurity Engineer to perform penetration testing, incident response, malware analysis, and log analysis across enterprise systems, infrastructure, cloud environments, and endpoints while helping to improve the organization’s security posture. The role requires a Bachelor's degree in CS or related field, 5+ years...

Jobvite, Inc. is seeking a Senior Service Desk Lead to operate as a hands-on technical leader within a remote LATAM MSP environment. You will manage complex L2/L3 issues, own P1/P2 incidents, and mentor Service Desk engineers while ensuring SLA/SLO adherence and high-quality customer communications.The role emphasizes strong collaboration, clear incident...

STgenetics is seeking an experienced Cybersecurity Engineer to perform penetration testing, incident response, malware analysis, and log analysis across enterprise systems, infrastructure, cloud environments, and endpoints while helping to improve the organization’s security posture. The role requires a Bachelor's degree in CS or related field, 5+ years of...

DEUNA is seeking a Technical Monitoring Analyst to ensure reliability, stability, and performance of our payment platform. You will monitor infrastructure, runbooks, and incident triage, coordinating with Engineering and Support teams to maintain uptime in a fast-paced fintech environment. You’ll use Grafana, Rootly, Opsgenie, Zendesk, and Jira to detect...

Nos encontramos en la búsqueda de un(a) Gestor(a) de Incidentes y requerimientos con ganas de trabajar en nuestro equipo.¿Cuál es el reto que te proponemos?· Estarás en contacto continuo con las novedades tecnológicas, impulsando la transformación digital.· Participarás en proyectos y desarrollos que tienen una alta visibilidad y que marcan la...

A forward-thinking technology company is seeking a Mid-Senior Java Developer to enhance their team in Colombia. The ideal candidate has over 4 years of experience in Java development and strong skills in Spring Boot. Responsibilities include monitoring systems, debugging processes, and collaborating in an Agile environment. This role offers the flexibility...

Truelogic Software LLC is seeking a Site Reliability Operations Engineer to join the client’s 24/7 IT infrastructure team. You will manage monitoring, incident response, and automated remediation in a regulated environment, with a swing shift from 2 PM to 10:30 PM PST. You’ll balance incident command, technical troubleshooting, and project leadership...

A digital solutions company in Bogotá is seeking a Mid-Senior level Software Developer with strong Java development skills. This role requires significant experience with Spring Boot and REST APIs, as well as strong debugging capabilities. The position offers a supportive work environment with opportunities to grow and collaborate in an Agile setting. The...

Truelogic Software LLC is seeking a Site Reliability Operations Engineer to join the client’s 24/7 IT infrastructure team. You will manage monitoring, incident response, and automated remediation in a regulated environment, with a swing shift from 2 PM to 10:30 PM PST.You’ll balance incident command, technical troubleshooting, and project leadership...

FullStack is seeking a Delivery Manager to own enterprise application support for a global agricultural science client’s R&D IT organization. You will manage a three-workstream model including Level 1 service desk, Level 2 specialists, and minor enhancements, interfacing with internal L3 teams and client stakeholders. You will lead staffing, budgets,...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly.You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the...

Capgemini Engineering is seeking a Technical Lead based in the LATAM region to support a high-traffic live hiring events platform. You will troubleshoot production issues, drive incident management, and lead engineering efforts across concurrent initiatives while ensuring SLAs and reliability. The role emphasizes ownership, end-to-end delivery, and...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly. You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...

Servicio LATAM busca Técnico de Soporte TI para laborar de forma 100% remota. Jornada en Rotativos, con experiencia en soporte de TI, impresoras y equipos de cómputo, y gestión de incidentes y tickets. Se requieren conocimientos en Windows, macOS, iOS y Linux, manejo de herramientas de soporte remoto y excelente servicio al usuario. Capacidad para...

Servicio LATAM busca Técnico de Soporte TI para laborar de forma 100% remota. Jornada en Rotativos, con experiencia en soporte de TI, impresoras y equipos de cómputo, y gestión de incidentes y tickets. Se requieren conocimientos en Windows, macOS, iOS y Linux, manejo de herramientas de soporte remoto y excelente servicio al usuario. Capacidad para...

Michael Page Colombia busca un Administrador de CMDB para garantizar la integridad y calidad de los Datos de Configuración (CI) dentro de la arquitectura de servicios. Se encargará del ciclo de vida de los CI, coordinación con Incidentes, Problemas y Cambios, y auditorías de datos para mantener la salud de la CMDB. Trabajará con herramientas de CMDB...