real time analyst

About the Job We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour...

About the Job We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As...

Real-Time Analyst (RTA) | Bogotá At Lean Solutions Group, we combine talent, technology, and operational expertise to help companies scale and improve their operations. With more than 15 years of experience, we work with leading companies in the U.S. across industries including transportation, logistics, and other business services. We’re growing our...

## Real Time Analyst (RTA)Applylocations: Cali, Colombiaposted on: Posted Todaytime left to apply: End Date: September 1, 2026 (30+ days left to apply)job requisition id: R\\_2510\\_14788****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients...

RTA (Real-Time Analyst): 1. Dominio técnico: Excel avanzado, incluyendo manejo de macros, tablas dinámicas, fórmulas complejas y automatización de reportes. Análisis de datos: debe interpretar información operativa y de desempeño para tomar decisiones rápidas y basadas en métricas. 2. Habilidades blandas (soft skills): Excelente...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  About the Job   We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour...

Gestor en Tiempo Real – Real Time Analyst – GTRTu misión será realizar alertas, control y seguimiento en tiempo real a las operaciones diariamente con el propósito de que se generen planes de acción para la toma de decisiones, fomentando el cumplimiento de los indicadores de las operaciones a cargo.El perfil que buscamos debe contar con:Técnico...

Real Time Analyst (RTA) | Presencial | (Bogota) ¿Qué harás en este rol? Monitorear en tiempo real el desempeño de la operación para asegurar el cumplimiento de los KPIs. Gestionar la adherencia y los desvíos de staffing durante la jornada. Identificar riesgos operativos y proponer acciones correctivas inmediatas. Coordinar con supervisores y...

RTA (Real-Time Analyst):   1. Dominio técnico: Excel avanzado, incluyendo manejo de macros, tablas dinámicas, fórmulas complejas y automatización de reportes. Análisis de datos: debe interpretar información operativa y de desempeño para tomar decisiones rápidas y basadas en métricas. 2. Habilidades blandas (soft skills): Excelente comunicación,...

Gestor en Tiempo Real – Real Time Analyst – GTRTu misión será realizar alertas, control y seguimiento en tiempo real a las operaciones diariamente con el propósito de que se generen planes de acción para la toma de decisiones, fomentando el cumplimiento de los indicadores de las operaciones a cargo.El perfil que buscamos debe contar con:Técnico...

TaskUs Outsourcing Philippines, Inc. is seeking a Workforce Management professional to monitor queue performance, forecast variances in real time, and coordinate with Operations and WFM teams to ensure optimal staffing levels.This role emphasizes real-time decision making and accurate intraday reporting across global operations. The position supports a...

IntouchCX in Bogotá is seeking a Real Time Analyst (RTA) to enhance team performance. This role requires monitoring and analyzing real-time data, communicating with team leaders, and adjusting staffing levels to meet client needs effectively.The ideal candidate will hold a high school diploma, have strong analytical skills, and be proficient in MS Word and...

¡Vacante: Real Time Analyst (RTA) B2+!¿Tienes experiencia en centros de contacto o gestión de fuerza laboral (WFM)? ¿Te consideras una persona analítica con un excelente nivel de inglés? ¡Esta es tu oportunidad!Buscamos un Real Time Analyst (RTA) para unirse a nuestro equipo en una posición clave para optimizar la operación diaria de nuestro...

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital...

BPO2B en Colombia busca un RTA (Analista de Tiempo Real) para monitorear operaciones y tomar decisiones rápidas basadas en métricas. Se requiere dominio de Excel avanzado y habilidades de análisis para evaluar desempeño en tiempo real. El rol implica coordinar acciones con equipos de operaciones, comunicar hallazgos y actuar con autonomía. Se valora...

DescriptionReal Time Analyst (RTA) | Presencial | [Bogota]¿Qué harás en este rol?Monitorear en tiempo real el desempeño de la operación para asegurar el cumplimiento de los KPIs.Gestionar la adherencia y los desvíos de staffing durante la jornada.Identificar riesgos operativos y proponer acciones correctivas inmediatas.Coordinar con supervisores y...

Fusion CX in Colombia is seeking an RTA Specialist to monitor real-time schedule adherence, occupancy, and intraday performance. You will track deviations, coordinate with supervisors, and produce timely reports to support quick operational decisions.The role is onsite with a permanent contract and rotating shifts. Ideal candidates bring WFM/RTA experience...

DiDi Global Inc. is seeking a Workforce Management Analyst to lead planning and real-time monitoring for our contact center operations across regions. You will design processes, monitor queues, forecast demand, and ensure effective scheduling with cross-functional partners. You will manage data in Excel or Google Sheets, collaborate with internal teams...