real time analst

About the Job We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour...

About the Job We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. ...

Concentrix Servicios Colombia SAS busca un Associate, Real Time Management (Aspiring to be 100%) para gestionar el rendimiento intradiario de un programa dentro de un centro de llamadas. Responsabilizarse de usar sistemas de monitoreo para garantizar niveles óptimos de personal y disponibilidad de agentes según las normas de la empresa. Se valorará...

We are a multinational company that works in the telecommunications sector or BPO focused on customer service currently in constant growth in Colombia. We want you to be part of this great team. Location: Colombia - Bogota Contract: Full-time, indefinite term Salary Range: 3´100.000 COP Purpose of the Role The purpose of this role is to maintain an...

We are a multinational company that works in the telecommunications sector or BPO focused on customer service currently in constant growth in Colombia. We want you to be part of this great team. Contract: Full-time, indefinite term Salary Range: 3´100.000 COP Purpose of the Role The purpose of this role is to maintain an optimal staffing system...

Job DescriptionDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to BeMore!What is your mission? Provide support, through...

Agents Only Technologies Inc. is seeking an inbound Medical Translator to support English–Spanish healthcare communications. This remote, independent contractor role focuses on accurate medical interpretation, confidentiality, and linguistic precision across patient and clinician interactions. Candidates should have strong bilingual skills (B2-C1), medical...

Iron Mountain is seeking an adaptable Technical Product Owner - WMS to join our IT Business Systems Professional III team. The role bridges warehouse operations and technical development to transform complex logistics requirements into scalable WMS solutions. You will be a SME for Manhattan Scale and Manhattan Active WMS with responsibilities spanning...

A dynamic marketing firm in Colombia is seeking a motivated team member to monitor live operations in their media buying department. This role involves managing traffic volumes, analyzing performance metrics, and overseeing real-time operations to ensure smooth functionality. The ideal candidate should possess strong analytical skills, be comfortable with...

IntouchCX in Bogotá is seeking a Real Time Analyst to monitor performance, adjust staffing, and forecast volumes to keep client SLAs met. You will analyze data, communicate insights to managers and team members, and help optimize real-time operations. The ideal candidate has a high school diploma, strong Excel/Word skills, good communication, and the...

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital...

Evolution is a market-leading developer and provider of products and services for online casino entertainment. The role focuses on keeping all live tables operational, troubleshooting real-time failures, and escalating issues as needed. You'll handle player disputes with Live Support and Casino Support, prepare service reports, maintain a clean gaming...

Agents Only Technologies Inc. is seeking an inbound Medical Translator to support English–Spanish healthcare communications.This remote, independent contractor role focuses on accurate medical interpretation, confidentiality, and linguistic precision across patient and clinician interactions. Candidates should have strong bilingual skills (B2-C1), medical...

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering -...

BoldNuestra compañía fue fundada en Mayo de 2019 por un equipo de personas increíbles y con una experiencia única, el grupo de fundadores está conformado por los creadores de PayU Latam y otras empresas expertas en tecnología financiera. Estamos creando soluciones de pago y de banca para MiPymes, independientes y emprendedores en Colombia. Actualmente...

A dynamic marketing firm in Colombia is seeking a motivated team member to monitor live operations in their media buying department. This role involves managing traffic volumes, analyzing performance metrics, and overseeing real-time operations to ensure smooth functionality. The ideal candidate should possess strong analytical skills, be comfortable with...

ATAIN is a multinational BPM, Technology and Digital Services company operating in Colombia. The role focuses on maintaining an optimal staffing system through live control, adequate planning and historical follow-up. Key responsibilities include generating and publishing reports, creating templates, coordinating with end-user clients, and designing new MI...

Focus Interpreting in Colombia seeks a skilled English-Armenian interpreter to provide accurate and professional interpretation services to clients across medical, legal, and social services. This role requires real-time interpretation and strict confidentiality. You will facilitate effective communication between English and Armenian speakers, maintain high...

A vacation rental management company in Colombia is looking for an Operations Coordinator to oversee real-time maintenance dispatch and handle purchasing and coordination for field technicians. This role requires calmness under pressure, strong communication skills, and a detail-oriented approach. Ideal candidates will thrive in a dynamic environment and...

Evolution is a market-leading developer and provider of products and services for online casino entertainment. The role focuses on keeping all live tables operational, troubleshooting real-time failures, and escalating issues as needed. You'll handle player disputes with Live Support and Casino Support, prepare service reports, maintain a clean gaming floor,...