real time analst

About the Job We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour...

Imagine yourself going to work with one thing on your mind: that you will help the program management with meeting SLAs and program health at all times. As you tackle your new tasks for the day, you know that it will lead to one thing: acting quickly in raising issues and making sure there is a quick mitigation plan in place to meet day end/interval level...

About the Job We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As...

Concentrix Servicios Colombia SAS busca un Associate, Real Time Management (Aspiring to be 100%) para gestionar el rendimiento intradiario de un programa dentro de un centro de llamadas. Responsabilizarse de usar sistemas de monitoreo para garantizar niveles óptimos de personal y disponibilidad de agentes según las normas de la empresa. Se valorará...

## Real Time Analyst (RTA)Applylocations: Cali, Colombiaposted on: Posted Todaytime left to apply: End Date: September 1, 2026 (30+ days left to apply)job requisition id: R\\_2510\\_14788****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients...

RTA (Real-Time Analyst): 1. Dominio técnico: Excel avanzado, incluyendo manejo de macros, tablas dinámicas, fórmulas complejas y automatización de reportes. Análisis de datos: debe interpretar información operativa y de desempeño para tomar decisiones rápidas y basadas en métricas. 2. Habilidades blandas (soft skills): Excelente...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Real-Time Analyst (RTA) | Bogotá At Lean Solutions Group, we combine talent, technology, and operational expertise to help companies scale and improve their operations. With more than 15 years of experience, we work with leading companies in the U.S. across industries including transportation, logistics, and other business services. We’re growing our...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Concentrix Servicios Colombia SAS busca un Associate, Real Time Management (Aspiring to be 100%) para gestionar el rendimiento intradiario de un programa dentro de un centro de llamadas. Responsabilizarse de usar sistemas de monitoreo para garantizar niveles óptimos de personal y disponibilidad de agentes según las normas de la empresa.Se valorará...

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital...

DiDi Global Inc. is seeking a Workforce Management Analyst to lead planning and real-time monitoring for our contact center operations in Bogotá. You will design processes, monitor queues and schedule adherence, analyze forecast gaps, and propose action plans to ensure timely customer resolution.The role involves HC planning support, data reporting, and...

A vacation rental management company in Colombia is looking for an Operations Coordinator to oversee real-time maintenance dispatch and handle purchasing and coordination for field technicians. This role requires calmness under pressure, strong communication skills, and a detail-oriented approach. Ideal candidates will thrive in a dynamic environment and...

Concentrix Bogotá busca un Associate, Real Time Management (aspirante a 100%) para gestionar el rendimiento intradía de un programa en un centro de llamadas. El rol implica distribuir horarios, ingresar correcciones intradía, supervisar volumen y preparar informes sobre disponibilidad de agentes, manteniendo estándares de programación. Se valorará...

Concentrix Bogotá busca un Associate, Real Time Management (aspirante a 100%) para gestionar el rendimiento intradía de un programa en un centro de llamadas. El rol implica distribuir horarios, ingresar correcciones intradía, supervisar volumen y preparar informes sobre disponibilidad de agentes, manteniendo estándares de programación. Se valorará...

Dormont Manufacturing Co is seeking a Senior Software Engineer to work on real-time broadcast augmentation systems in Medellín, Colombia. This role involves developing video processing pipelines that enhance live sports delivery and experience. You will work primarily with Rust, C++, and Lua, focusing on low-latency systems and complex architectures. Strong...

IntouchCX in Bogotá is seeking a Real Time Analyst (RTA) to enhance team performance. This role requires monitoring and analyzing real-time data, communicating with team leaders, and adjusting staffing levels to meet client needs effectively.The ideal candidate will hold a high school diploma, have strong analytical skills, and be proficient in MS Word and...

BairesDev is hiring a Software Engineer (InfluxDB) to design, deploy, and optimize time‑series data solutions. You will ensure high‑performance data ingestion for IoT telemetry and infrastructure monitoring, with focus on real‑time insights and scalable storage.You will work 100% remotely, with the freedom to define your schedule, and you will join a...

IntouchCX in Bogotá is seeking a Real Time Analyst to monitor performance, adjust staffing, and forecast volumes to keep client SLAs met. You will analyze data, communicate insights to managers and team members, and help optimize real-time operations.The ideal candidate has a high school diploma, strong Excel/Word skills, good communication, and the ability...

DiDi Global Inc. is seeking a Workforce Management Analyst to lead planning and real-time monitoring for our contact center operations across regions. You will design processes, monitor queues, forecast demand, and ensure effective scheduling with cross-functional partners. You will manage data in Excel or Google Sheets, collaborate with internal teams...