network support engineer

Sutherland Global in Bogote1, Colombia seeks a Technical Support Engineer to deliver first-level technical support for hardware, software, connectivity and platform-related issues onsite at Torre Krystal. The ideal candidate offers advanced English (B2+), strong communication, and 1+ year IT support experience, with familiarity across Zendesk, Jira,...

Full time | AgileEngine | Colombia Posted On 03/03/2025 Job Information City: Usaquen State/Province: Bogota, D.C. Zip Code: Industry: IT Services Job Description AgileEngine is one of the Inc. 5000 fastest-growing companies in the U.S. and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that...

Caterpillar, Inc. in Cartagena, Colombia is seeking a Field Service Representative-1 to join our Product Support team. You will perform preventive and corrective maintenance, inspections, call-out services, and commissioning support to ensure reliable operation of gas turbines and turbomachinery at customer sites. The position requires safety discipline,...

Coupa is seeking a Technical Support Engineer in Bogota to support enterprise customers on our cloud platform. You will join a global team focused on exceeding customer expectations and driving success. You will collaborate with Product, Engineering, and Customer Success to resolve issues, perform root cause analysis, and contribute to the knowledge base....

Baker Hughes, empresa global de tecnología energética, busca un Specialist - Technical Support para brindar soporte técnico posventa en proyectos de Oil & Gas, coordinando con equipos multidisciplinarios y asegurando soluciones efectivas para clientes internos y externos. Se requiere Ingeniería de Petróleos o Química, Maestría en Yacimientos...

About The Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B...

About The Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B...

About The Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B...

Sonatype is seeking a Java Product Support Engineer for a remote role in Colombia. You will debug incidents, reproduce defects, and replicate customer deployments across Docker, AWS, and Kubernetes to help ensure secure software supply chains. Collaboration with Engineering and Product Management will be essential as you translate customer needs into...

Solvd Inc. is seeking a Production Support Engineer to join a small, high-trust team ensuring the health and reliability of a revenue-critical sales platform. You’ll triage incidents, communicate with partners, and drive post-mortems while avoiding code fixes, focusing on plain-language explanations and stakeholder alignment.Ideal candidates have strong...

BairesDev is seeking a Technical Support Engineer to diagnose and resolve issues in GenAI-powered chatbot and search tools. You’ll own Zendesk configuration and Jira ticket hygiene, acting at the interface between TPMs, BAs, Scrum Masters, and engineering teams.Join a 100% remote role with excellent USD compensation, flexible hours, remote-friendly...

Sonatype is hiring for a Technical Support position in Bogotá, Colombia, where you will debug and troubleshoot incidents, assist in enhancing products, and replicate customer environments for testing.The ideal candidate has 3+ years of experience with enterprise software support, is proficient in Java, and possesses exceptional communication skills....

EPAM Systems is seeking a Senior Application Support Engineer to ensure reliable operation of business-critical web applications within a complex environment. You will troubleshoot end-to-end, analyze logs, and collaborate with cross-functional teams to maintain service levels.The role requires strong Core Java and SQL skills, ITSM experience, and effective...

WPP Production is seeking an experienced IT Desktop Support professional in Bogotá to maintain daily IT operations and enable digital workflows for regional users. You will work on macOS and Windows environments, support Microsoft 365, Google Workspace, and enterprise software, and help strengthen security and data protection.You’ll guide on-site and...

1000heads Group is seeking an IT Engineer based in Bogotá to own day-to-day IT support across the Americas, reporting to the Global IT Director. You’ll diagnose and resolve issues on macOS and Windows, manage hardware and AV/meeting-room tech, and work across time zones with minimal supervision.Fluent English and Spanish are required, with 2–4 years of...

TechPulse LATAM busca un Ingeniero/a de Soporte de Producción Nivel 2 para su equipo en Medellín. El rol implica mantener sistemas críticos, diagnosticar incidencias y colaborar con desarrollo y operaciones para mejorar confiabilidad y rendimiento.Se valorará experiencia en DevOps, CI/CD, herramientas de monitoreo y entornos de nube. Es una posición...

About AlphaPoint: Alphapoint provides institutional infrastructure for stablecoin treasury, trading, and liquidity. For more than a decade, Alphapoint has powered digital asset platforms for exchanges, banks, brokerages, fintechs, and payment networks operating across global markets. Our technology supports real-world financial operations including trading,...

Sutherland Global is seeking an attentive, goal-oriented individual to join our team as a Technical Support Engineer 1 in Bogotá. The role provides entry-level technical support for diagnosing, reproducing, and fixing software and hardware issues, with a focus on NetApp OnTap and NetApp hardware troubleshooting.You will resolve customer problems via phone,...

DescriptionWho are we?SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a...

Siemens Healthineers AG in Bogotá, Colombia, is seeking an Application Service Engineer to provide technical support and ensure optimal performance of our application services on a permanent basis. The role emphasizes problem-solving, client service, and collaboration with cross-functional teams.You will monitor, troubleshoot, and resolve issues, work with...