it support engineer

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world,...

We will be accepting applications through September 27, 2026 or until filled. Senior Product Support Engineer Become the technical expert customers and teams rely on to keep aircraft connected and operating at their best. At Gogo, delivering exceptional connectivity experiences requires more than innovative technology. It takes deep technical expertise,...

Howard is a fractional finance, bookkeeping, and tax firm building its tech stack on Google Workspace, Slack, JSM, and more. You’ll own first-line support, triaging tickets as they come in and routing them to the right hands fast. You’ll grow into configuration and automation work while working with the IT Systems Manager. This is a hands-on, remote role...

Empresaconfidencial in Bogotá is seeking a Jr. IT Support Technician to join our on-site team. You will handle Macintosh OS and Apple hardware issues, support Google Workspace, and contribute to customer service excellence across multi-location offices. The role requires 2 years of experience, strong troubleshooting, and the ability to read technical...

OneTouch Direct, LLC in Bogotá, Colombia, is seeking an IT Helpdesk Support Analyst to provide 1st-line technical support in a fast-paced, multilingual environment. The role focuses on resolving basic hardware and software issues and delivering clear, English-language assistance to end users. Ideal candidates have at least 6 months in IT support, a...

Auxis LLC is seeking a Service Desk Analyst (L1) to be the initial point of contact for IT support. You will handle calls, chats, and tickets, applying ITIL principles and documenting all actions. Escalation to Tier 2/3 occurs for complex issues, while you provide basic desktop and network support and maintain records. The role covers applications, hardware,...

Touch Support is hiring a Junior IT Support Specialist for a remote role open to applicants in Colombia. The company is US-based and provides training and onboarding online. The position focuses on helping customers with IT and billing questions, using chat, email, and calls. The ideal candidate has strong English communication, a high school degree, and an...

Rapyd seeks an IT Support Specialist (Tier 1/2) to ensure smooth daily operations across Latam. You will support macOS and Windows, manage tickets via Jira Service Desk, and document workflows in Confluence. The role requires strong problem‑solving, proactive communication, and regional collaboration. You will plan IT projects, onboard/offboard staff, and...

OneTouch Direct, LLC busca un(a) IT Helpdesk Support Level 1 Bilingüe para brindar soporte técnico por teléfono, correo y tickets, asegurando atención eficiente y seguimiento de KPIs. Se valorará técnico o tecnólogo en sistemas, inglés B2+–C1, experiencia mínima de 6 meses y conocimiento en Zendesk o ServiceNow. Disponibilidad para trabajar fines...

TransUnion seeks a Manager I, IT Support to oversee IT service processes, strengthen governance, and ensure reliable and secure service delivery. This role collaborates across Technology, Security, and business stakeholders in a hybrid work model with occasional on-site requirements. The ideal candidate has 5+ years in IT service management, strong...

SOPORTE SA en Medellín busca un Técnico/Tecnólogo en Sistemas para brindar soporte en sitio y garantizar soluciones informáticas a usuarios finales dentro de los SLA contratados. Se valorará capacidad de diagnosticar incidencias y registrar tiempos en la herramienta de gestión. Requiere al menos 1 año de experiencia en mantenimiento de computadores y...

TechPulse LATAM busca un Ingeniero de Soporte orientado al cliente para brindar soporte de primera línea a usuarios internos y externos. La posición es presencial en Medellín, con Turnos de 7:00 a.m. a 4:00 p.m. de lunes a viernes y un contrato indefinido. Se valoran habilidades en gestión de incidentes, comunicación y uso de herramientas como...

Hitachi Energy Ltd. in Colombia seeks an IT/OT Specialist to provide onsite end-user IT/OT support for factory and site assets, covering office and shop floor systems, and to perform cybersecurity first responder tasks. You will ensure security, compliance, and effective collaboration with local teams, while leveraging IT/OT tools and processes. A...

Centralized Monitoring Lead in LATAM (Remote) Buenos Aires, ArgentinaMexico City, MexicoSantiago, ChileLima, PeruSão Paulo, BrazilBogota, ColombiaFull timeR Job Overview The Leader of the Centralized Monitoring team, partner with the project and clinical lead to achieve the delivery of the project's overall objectives to the sponsor's satisfaction per...

Medtronic in Bogotá, Colombia is seeking a customer-focused IT Support professional to serve employees across LATAM, handling hardware, software, and connectivity issues and ensuring business continuity. The role involves incident management using ITSM tools (ServiceNow), collaboration with cross-functional IT teams, and providing trusted user support for...

TransUnion seeks a Manager I, IT Support to oversee IT service processes, strengthen governance, and ensure reliable and secure service delivery. This role collaborates across Technology, Security, and business stakeholders in a hybrid work model with occasional on-site requirements. The ideal candidate has 5+ years in IT service management, strong...

A staffing and IT consulting company is seeking a Recruitment Manager based in Bogotá, Colombia. This mid-senior level role requires delivering outstanding customer service, troubleshooting IT issues, and collaborating with IT teams. The ideal candidate will have 1-3 years of experience in customer service or IT helpdesk, be proficient in English, and have...

Stefanini Latam en Medellín busca un analista de mesa de ayuda para brindar soporte técnico de primer nivel a usuarios internos y externos, mediante teléfono, correo o atención presencial. Trabajarás con tickets, resolverás problemas de hardware y software en PCs, laptops e impresoras, y colaborarás con el equipo de TI para escalar incidencias...

TelevisaUnivision busca un Analista de Soporte Técnico para apoyar operaciones en Colombia. Será el enlace entre IT en EE. UU. y necesidades locales, garantizando funcionamiento de sistemas, software y equipos. Entre sus responsabilidades se encuentran la resolución de incidencias, onboarding de nuevos empleados, gestión de inventario y contacto con...

We’re Hiring: Support Desk Engineer Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for a Support Desk Engineer to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and...