it support engineer

Job Title: Production Support Engineer Team Lead Location: La Castellana, Medellín, Office-based Positions Available: 1 Contract Type: Indefinite-Term Contract with Full Legal Benefits Shifts Available: From 7:00AM to 4:00 PM (Monday - Friday, holidays included) Base Salary Range: $7,000,000 - $10,000,000 COP per month, based on experience and English...

StoneX Group seeks a skilled Production Support Engineer to join our Payments team. The role focuses on production environments, incident management, and supporting cloud-based payments applications (Java/.NET, MongoDB, SQL) in a 24x7 setup. You will work with Azure cloud, implement automation, and uphold ITIL processes, ensuring high availability and rapid...

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security product s firewalls, IPSec,...

Level 1–2 VoIP & Network Support Engineer – English Only (U.S. Clients, CST) [Mission] Vivant is on a mission to eliminate the frustrations of internet, phone, network, and WiFi outages for SMBs by guaranteeing 100% uptime through innovative solutions and exceptional support. We totally eliminate costly outages so the businesses can focus on what truly...

Sutherland is hiring a Tier 2 Support Engineer for NICE, based in Bogotá. You will work with global customers and internal teams to resolve complex server and database issues and maintain high customer satisfaction through clear, proactive communication.Responsibilities include advanced troubleshooting of SQL Server, backups and restores, performance...

Touch Support, Inc. & SNF Back Office offers a fully remote Junior IT Support Specialist position open to applicants from Colombia. You will join one of our teams and, through online training, learn to assist US-based clients with Linux/Windows issues, billing questions, and onboarding. You should enjoy helping people, communicate clearly in English, and be...

A global tech transformation company based in Colombia is looking for candidates to provide Level 2 service support for client applications. The position involves collaborating closely with clients, enhancing English communication, and demonstrating proactivity in operational improvement. Applicants should have advanced English proficiency and a strong...

Capgemini Engineering in Bogotá, Colombia, is seeking a skilled Support Engineer to provide operational and troubleshooting support for Kubernetes-based platform services, Port.io, and Argo DevSecOps. You will collaborate with developers, operations teams, and clients to ensure stability, performance, and reliability. The role emphasizes container...

EPAM Systems is seeking a Trading Application Support Engineer to deliver technical assistance to the trading desk and back-office operations. You will work with bonds and loans, ensuring system stability and performance while collaborating with traders, PMs, and compliance teams. The role requires hands-on experience with SQL Server, Python, Linux, and...

Booth and Partners in Colombia is seeking a technical support specialist to handle high‑complexity DNS and domain registration incidents from a remote home office. You will liaise with clients, partners, and engineering teams to ensure accurate diagnostics and timely incident resolution. The role covers DNS record configuration, gTLD/ccTLD transfers,...

You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data...

Como Software Engineer Frontend en Mercado Libre, diseñarás y escalarás sistemas innovadores y seguros que resuelven problemas reales y de alto impacto. Trabajarás en un entorno dinámico con tecnología de vanguardia, aplicando buenas prácticas de ingeniería, modelos de IA propios y aprendizaje continuo, con el propósito de democratizar el comercio...

Storyblok GmbH is seeking a Technical Support Engineer II to handle escalated tickets and troubleshoot complex issues across CMS and web technologies. You will manage cases end-to-end, collaborate with sales, tech support, and partner managers, and help drive product improvements based on customer feedback. You will mentor a junior engineer, participate in...

Presales Specialist | Telematics We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering product demonstrations, and helping customers...

Una empresa de tecnología en Colombia busca técnicos de soporte con conocimientos en hardware y software, así como un nivel de inglés conversacional B2. Las responsabilidades incluyen la revisión de errores, documentación de tickets, instalación de equipos y manejo de inventario en ServiceNow. Se requiere experiencia de 2 a 3 años en labor de...

Global Technology Services in Medellín, Colombia, is seeking a Junior IT Service Desk Analyst to join our expanding technology services team. You will handle user onboarding/offboarding, office productivity tools, and provide first-line support for Windows, macOS, and Microsoft 365 across our Latin American, Philippine, and US teams. You will work on-call...

About the Role We are looking for an experienced Tier 3 Technical Support Engineer to join a highly technical support environment focused on infrastructure, backup, networking, and business continuity solutions. This is a customer-facing role for someone who enjoys solving complex technical problems, working independently, and supporting customers during...

Twilio seeks a Technical Support Engineer 2 to support customers using Programmable Messaging. You will be the voice of Twilio, acting as a subject matter expert for the API, delivering friendly, professional service, and translating complex technical issues for both technical and non-technical audiences via phone, email and chat. The role requires hands-on...

Hero Motos busca un Ingeniero de Soporte Técnico L1 para fortalecer su área de tecnología y respaldar las aplicaciones y sistemas del negocio en Cali, Colombia. Se brindará soporte a CRM, DMS y apps móviles, asegurando la resolución de incidentes y cumplimiento de SLA, gestionando tickets y coordinando con equipos L2/L3. Se requiere título en...

Overview Connecting clients to markets – and talent to opportunity With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and...