it support engineer

A seed-stage vertical SaaS company is hiring a Support Engineer focusing on backend production support and incident response. This remote role involves triaging and resolving production issues, debugging in Python/Django, and working directly with customers. Candidates must have 4–6 years of production experience, strong SQL and PostgreSQL skills, and...

TMF Group in Bogotá is seeking an experienced Application Support & Operations specialist to join the global IT team. You will provide L2/L3 support for AWS-hosted applications, troubleshoot issues, and perform root cause analysis while adhering to ITIL practices. Responsibilities include incident/change management, on-call rotations, and collaboration with...

A forward-thinking technology company is seeking a Mid-Senior Java Developer to enhance their team in Colombia. The ideal candidate has over 4 years of experience in Java development and strong skills in Spring Boot. Responsibilities include monitoring systems, debugging processes, and collaborating in an Agile environment. This role offers the flexibility...

A global technology provider is seeking an experienced Solutions Support Engineer to join their team in Colombia. In this role, you will deliver robust support, help design and build effective support tools, and engage in complex issue resolution. Candidates should possess strong programming skills, with extensive Linux experience and knowledge of database...

Prestigious Chinese Company in the Telecommunications sector is seeking a Bilingual Service Support Engineer to provide on-site and remote support for GPON-based fixed network products in Bogota. The role requires English communication with foreign clients and willingness to travel. Salary ranges from COP 4,000,000 to COP 5,000,000 per month with an...

SupportYourApp is seeking a T3 Support Engineer to join our global, multilingual team from a home office. You will investigate escalated backend issues, work with databases and cross-system integrations, reproduce bugs, and document findings for Engineering.Requirements: excellent English (C1+), strong SQL, experience in Technical Support or SRE,...

EPAM Systems, Inc. seeks a Senior Trading Application Support Engineer to deliver critical technical support for the trading desk and back-office operations, specializing in bonds and loans. The role emphasizes SQL Server, Python, Linux, and CI/CD practices.You will collaborate with traders, portfolio managers, and operations, maintain an internal knowledge...

GeorgiaTEK Systems Inc. is seeking a Senior Java Production Support/SRE Engineer for a fully remote role nationwide. You will handle L3/L4 incidents, debug Java microservices with Spring Boot and Quarkus, and monitor using Azure Application Insights and Dynatrace. Responsibilities include managing AKS/Kubernetes deployments on Azure, supporting CI/CD...

GeorgiaTEK Systems Inc. is seeking a Senior Java Production Support/SRE Engineer for a fully remote role nationwide. You will handle L3/L4 incidents, debug Java microservices with Spring Boot and Quarkus, and monitor using Azure Application Insights and Dynatrace. Responsibilities include managing AKS/Kubernetes deployments on Azure, supporting CI/CD...

ARRISE Live is seeking an IT Helpdesk Specialist to join our onsite IT team, providing hands-on support for Windows, macOS, and Microsoft 365 environments. You will handle first-point queries, manage user accounts, and maintain IT infrastructure while delivering reliable services across the organization.You will work closely with colleagues across the...

Sutherland Global is seeking an attentive, goal-oriented individual to join our team as a Technical Support Engineer 1 in Bogotá. The role provides entry-level technical support for diagnosing, reproducing, and fixing software and hardware issues, with a focus on NetApp OnTap and NetApp hardware troubleshooting.You will resolve customer problems via phone,...

TopManage - SAP Gold Partner busca un ITOps Agent para brindar soporte de infraestructura IT. El rol requiere experiencia en Cloud y on-premise, resolución de incidencias y atención a solicitudes de clientes y del equipo. Se valorará conocimiento en SAP Business One y ERP similares. Se espera manejo de redes, almacenamiento, virtualización y seguridad,...

IntouchCX is seeking a Senior IT Generalist to administer and manage regional technology activities, oversee maintenance and repair of computer hardware and software in a break/fix environment.You will coordinate resources with IT stakeholders, collaborate across departments, and ensure assets and standards are managed in a fast-paced call center setting....

SupportYourApp is seeking a T3 Support Engineer to join a global, multilingual team delivering Intelligent Support-as-a-Service. You will troubleshoot escalated backend, databases, and API issues, reproduce bugs, analyze logs, and implement safe fixes while documenting findings. Strong English and SQL skills are essential. You will collaborate with...

SupportYourApp is seeking a T3 Support Engineer to join a global, multilingual team delivering Intelligent Support-as-a-Service. You will troubleshoot escalated backend, databases, and API issues, reproduce bugs, analyze logs, and implement safe fixes while documenting findings. Strong English and SQL skills are essential. You will collaborate with...

SupportYourApp is seeking a T3 Support Engineer to join a global, multilingual team delivering Intelligent Support-as-a-Service. You will troubleshoot escalated backend, databases, and API issues, reproduce bugs, analyze logs, and implement safe fixes while documenting findings. Strong English and SQL skills are essential. You will collaborate with...

SupportYourApp is seeking a T3 Support Engineer to join a global, multilingual team delivering Intelligent Support-as-a-Service. You will troubleshoot escalated backend, databases, and API issues, reproduce bugs, analyze logs, and implement safe fixes while documenting findings. Strong English and SQL skills are essential. You will collaborate with...

Publicis Sapient is seeking a Senior Production Support Data Engineer to maintain and operate critical data platforms on AWS, ensuring reliability, performance, and smooth production releases for global teams. You will troubleshoot incidents, optimize complex SQL queries, develop Python automation, and collaborate with engineering, infrastructure, and...

Sonatype Inc is looking for a Technical Support professional in Colombia to debug and troubleshoot incidents with their products. You will assist product management in prioritizing enhancements while effectively communicating customer experiences. The ideal candidate has over 3 years of experience supporting complex software solutions, proficiency in Java,...

Sonatype Inc is looking for a Technical Support professional in Colombia to debug and troubleshoot incidents with their products. You will assist product management in prioritizing enhancements while effectively communicating customer experiences. The ideal candidate has over 3 years of experience supporting complex software solutions, proficiency in...