Empleos de content moderator en Bogota

  About the Job   The Quality Analyst, Trust & Safety, monitors individual moderator accuracy, evaluates transactional decisions, and identifies systemic operational error trends. By executing transactional quality audits, root cause analyses, and calibration sessions, this role maintains alignment between floor execution and client SLA targets.   As...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About The Job The Quality Analyst, Trust & Safety, monitors...