application support engineer

APM Terminals At APM Terminals, we are a team of over 20,000 people spread across more than 60 countries, united by a passion for delivering the world's goods. We are part of A.P. Moller-Maersk and play a vital role in enabling global trade and logistics. We are committed to fostering a culture of safety, collaboration, and continuous improvement while...

Overseas is seeking an Application Support Engineer to help top customers of a fast-growing AI app builder build and scale their apps. You will debug production issues, advise on architecture, and fix integrations, while explaining problems to non-technical customers in clear language. This role is 100% remote with standard Sydney business hours, offering...

Ikusi busca un ingeniero de soporte para atender y resolver incidentes relacionados con sus plataformas, documentándolos en ITSM y escalando cuando sea necesario. Se requiere educación en ingeniería (electrónica, sistemas o telecomunicaciones) y dominio del inglés; la ubicación es Bogotá, Colombia, con trabajo presencial. El rol implica...

Fortinet, Inc. in Bogotá seeks a field sales/technical specialist to support networking and security products across LATAM. You will troubleshoot, analyze configurations, and educate customers while coordinating with L3 teams and maintaining case SLAs. Experience in call centers and security certifications are valued; Portuguese language ability is a...

Fortinet, Inc. in Bogotá seeks an experienced technical sales/support professional to handle advanced troubleshooting for Fortinet products and to analyze customer network data for effective configurations. The role involves educating customers, coordinating with L3 support, and ensuring timely case closures. The candidate will collaborate with LATAM and...

Learning Technologies Group PLC seeks a Remote Technical Support representative to assist end users of Bridge and related products. You will troubleshoot, guide users via phone, web, and email, and escalate complex issues to Tier 2 while maintaining clear communication and documentation. The role requires strong technical and written skills and...

Booth and Partners in Colombia is seeking a technical support specialist to handle high‑complexity DNS and domain registration incidents from a remote home office. You will liaise with clients, partners, and engineering teams to ensure accurate diagnostics and timely incident resolution. The role covers DNS record configuration, gTLD/ccTLD transfers,...

StoneX Group is seeking an experienced Production Support Engineer to join our Bogotá team. The role focuses on supporting mission-critical payment applications, databases (MongoDB/SQL), and cloud infrastructure in a 24x7 environment. You will handle incidents, perform root cause analysis, and implement automation to improve resolution times while...

Bridge is seeking a Technical Support Representative to assist end users and administrators with product usage, troubleshooting, and guidance across the Bridge platform. You will respond via phone, web, and email, resolve issues, and escalate complex problems to Tier 2 while maintaining clear communication from initiation to resolution. Please note that...

We’re looking for an experienced IT Desktop Remote Support Engineer to join our team and provide high-quality L1/L2 remote support in a dynamic, cloud-first and regulated environment. This role is ideal for someone who enjoys troubleshooting, working with modern cloud technologies, and supporting both business and specialized biotech applications....

A leading cybersecurity company is seeking a technical support professional in Colombia. The role involves troubleshooting Fortinet products, providing customer education, and collaborating with teams across Latin America. Candidates should have experience in Technical Assistance Centers and a solid understanding of networking protocols. A security...

Technical Support Engineer (Remote – Latam) We are looking for a Technical Support Engineer in Latin America . As a Technical Support Engineer, you will act as a key liaison between developers and the platform, helping solve complex technical challenges and enhancing the overall user experience. You will work closely with engineering teams to...

Sr. Strategic Technical Support Engineer- Remote/Hybrid, (Location Preference- Columbia, SC or South East US) We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a...

Coforge is seeking a Senior Application Support Specialist to provide expert technical support for B2B SaaS products. You will handle live chat and ticketing, troubleshoot across web and mobile apps, and own cases end-to-end in a fully remote, distributed setting.The role demands 3+ years in customer or technical support, strong English communication, and...

Amadeus is seeking a Front Line Support Engineer in Bogotá. You will monitor system alerts, provide first-level technical support, analyze incidents, and drive timely restoration of service.The role emphasizes collaboration with engineering support teams and adherence to documented ITIL processes. We value motivated, process-driven engineers who are eager...

Gogo Business Aviation is seeking a Senior Product Support Engineer to act as the technical expert for our legacy and current hardware platforms, guiding customers through deployment and operation. You will collaborate with Engineering, Product Development, Customer Support, OEMs and MROs to resolve complex issues, drive product enhancements, and ensure...

About The Role In this role you will provide hands‑on L1/L2 support for Databricks and AWS products within NextEra Energy’s GSU ecosystem, including the GSU data product, Allocation Hub, and Gateway. You will own day‑to‑day operational support, help keep critical applications and data services healthy, and use AI‑assisted practices to improve...

About The Role In this role you will provide hands‑on L1/L2 support for Databricks and AWS products within NextEra Energy’s GSU ecosystem, including the GSU data product, Allocation Hub, and Gateway. You will own day‑to‑day operational support, help keep critical applications and data services healthy, and use AI‑assisted practices to improve...

Darwin AI is seeking an enthusiastic Support Executive to join our Operations team in Bogota. You will be the first point of contact for customers, ensuring they realize value from day one and helping them onboard with our AI solutions. You will build AI assistants, troubleshoot integrations, and coordinate with engineering and product teams to resolve...

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security products firewalls, IPSec, IDS/IPS,...