application support engineer

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Sutherland is hiring a Tier 2 Support Engineer for NICE, based in Bogotá. You will work with global customers and internal teams to resolve complex server and database issues and maintain high customer satisfaction through clear, proactive communication.Responsibilities include advanced troubleshooting of SQL Server, backups and restores, performance...

SupportYourApp is a global Intelligent Support-as-a-Service leader delivering customer and technical support across 60 languages. We seek a Technical Support Engineer to diagnose backend issues, reproduce bugs, and provide data-backed solutions while collaborating with Engineering.You will work in a multilingual environment with a focus on clear...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Talentus Global is seeking a Senior IT Support Engineer (Part-Time) to join our remote-first team. The role emphasizes enterprise IT environments, Azure/Azure Portal, and Microsoft 365 support for global users.You will troubleshoot, manage access and licenses, and deliver remote support with SLA adherence. English at B2 level required; contractor model with...

Senior Support Network Engineer – RemotePosition Type: Full-Time, Remote Working Hours: U.S. Business Hours About the RoleAt Pavago, one of our clients is hiring a Senior Support Network Engineer to support and maintain ISP and fixed wireless network infrastructure while delivering exceptional technical support to U.S.-based B2B customers. This is a...

Auxis is seeking an experienced IT Desktop Remote Support Engineer to join our team. You will provide remote L1/L2 support in a cloud-first, regulated environment, handling Windows and macOS endpoints and supporting business and biotech applications.You will troubleshoot issues, manage cloud platforms (Microsoft 365/Azure, AWS, Google Cloud), maintain...

Una empresa de tecnología en Colombia busca técnicos de soporte con conocimientos en hardware y software, así como un nivel de inglés conversacional B2. Las responsabilidades incluyen la revisión de errores, documentación de tickets, instalación de equipos y manejo de inventario en ServiceNow. Se requiere experiencia de 2 a 3 años en labor de...

SupportYourApp is hiring a Technical Support Consultant to assist clients with secure access solutions, VPN setup, and MFA troubleshooting across Windows, Linux, macOS, Android and iOS. You will analyze logs, optimize network performance, and collaborate with client teams to deliver reliable, secure user experiences.This fully remote role offers USD...

Sherpas is seeking a hybrid frontline support and support engineering role based in Colombia. You will own the support queue end to end, respond quickly to advisors, reproduce issues with logs and SQL, and escalate when needed to engineering in Valencia with a clean reproduction.You will build knowledge base articles, track metrics, and help reduce recurring...

Department: Customer Support Location: Remote Job Summary The Bridge Technical Support team provides technical assistance to end users of Bridge, as well as integrated and related products within the platform ecosystem. Technical Support Representatives assist a variety of users—including end users, learning management system administrators, and corporate...

Descripción del trabajoMínimo 18 meses de experiencia en soporte técnico, Service Desk o Help Desk.✅ Conocimientos en:Soporte a usuarios finalesSistemas operativos WindowsMicrosoft 365Instalación y configuración de softwareDiagnóstico y solución de problemas de hardware y softwareConectividad de red y VPNHerramientas de acceso remotoGestión de...

Job Title: Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure) Key Skills: Azure IaaS, Azure Monitor, Application Insights, New Relic, Databricks, DBT, SQL, Azure DevOps, GitHub Actions, Site Reliability Engineering (SRE), Application Performance Monitoring (APM), Log Analytics (KQL), Observability, Distributed Tracing,...

A leading telecommunications company is looking for a Level 1-2 VoIP & Network Support Engineer to provide exceptional support for U.S. clients. The ideal candidate will have over two years of experience in VoIP and network support, strong communication skills, and a customer-first mindset. This remote position requires the ability to troubleshoot VoIP...

About AlphaPoint: Alphapoint provides institutional infrastructure for stablecoin treasury, trading, and liquidity. For more than a decade, Alphapoint has powered digital asset platforms for exchanges, banks, brokerages, fintechs, and payment networks operating across global markets. Our technology supports real-world financial operations including trading,...

We're on the lookout for a Lead Application AI Engineer to join our team, helping build innovative tooling that empowers legal organizations to modernize how they operate. In this capacity, you'll construct dependable integrations, apply a Configuration as Code mindset, and roll out smart AI agents across the customer's platform landscape, with special...

Bridge is seeking a Technical Support Representative to assist end users and administrators with product usage, troubleshooting, and guidance across the Bridge platform. You will respond via phone, web, and email, resolve issues, and escalate complex problems to Tier 2 while maintaining clear communication from initiation to resolution. Please note that...

Position Description: Join CGI!Would you like to be part of one of the five largest IT and business process companies in the world?At CGI, we are seeking a DevOps professional to work on an international project.Requirements:- Bachelor’s degree in Computer Science, Software Engineering, Information Systems or a related field.- Conversational English...

StoneX Group seeks a skilled Production Support Engineer to join our Payments team. The role focuses on production environments, incident management, and supporting cloud-based payments applications (Java/.NET, MongoDB, SQL) in a 24x7 setup.You will work with Azure cloud, implement automation, and uphold ITIL processes, ensuring high availability and rapid...