application support engineer

Softtek is hiring for a production support role in Bogotá and surrounding areas, with options for remote work across Colombia. The ideal candidate will have a strong background in C# and the .NET Framework, experience with AWS microservices and containerized environments such as Docker and Kubernetes, and the ability to validate deployments. This position...

A global IT solutions provider in Colombia is seeking a professional to deliver customer-oriented L1/L2 technical support. The successful candidate will manage incidents and service requests while collaborating with cross-functional teams. Ideal applicants should possess strong skills in incident management, SQL, and experience in version control using Git....

Sherpas is seeking a hybrid frontline support and support engineering role based in Colombia. You will own the support queue end to end, respond quickly to advisors, reproduce issues with logs and SQL, and escalate when needed to engineering in Valencia with a clean reproduction. You will build knowledge base articles, track metrics, and help reduce...

SupportYourApp is hiring a Technical Support Consultant to assist clients with secure access solutions, VPN setup, and MFA troubleshooting across Windows, Linux, macOS, Android and iOS. You will analyze logs, optimize network performance, and collaborate with client teams to deliver reliable, secure user experiences. This fully remote role offers USD...

Job Title: Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure) Key Skills: Azure IaaS, Azure Monitor, Application Insights, New Relic, Databricks, DBT, SQL, Azure DevOps, GitHub Actions, Site Reliability Engineering (SRE), Application Performance Monitoring (APM), Log Analytics (KQL), Observability, Distributed Tracing,...

About AlphaPoint: Alphapoint provides institutional infrastructure for stablecoin treasury, trading, and liquidity. For more than a decade, Alphapoint has powered digital asset platforms for exchanges, banks, brokerages, fintechs, and payment networks operating across global markets. Our technology supports real-world financial operations including trading,...

SupportYourApp is seeking a Technical Support Engineer to join a global, multilingual team. You will troubleshoot backend and database issues, read code, and perform small fixes across web and mobile platforms, while communicating clearly with clients.The role offers fully remote work from EU, with USD compensation and a people-first approach. You will...

SupportYourApp is seeking a Technical Support Engineer to join our global team and deliver high-quality customer and technical support from a home office. You will troubleshoot complex issues, read and analyze code, and collaborate with Engineering to drive timely resolutions.Ideal candidates have 2+ years in technical support, strong SQL and scripting...

Short Summary NICE – Tier 2 Support Engineer Pipeline with Sutherland. Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting...

HITACHI ENERGY COLOMBIA LTDA in Bogota, Colombia seeks an Electrical Engineer with at least 5 years of experience in service sales and technical quotations. The role requires knowledge of high-voltage equipment and strong English communication for global projects.You will prepare engineering proposals, coordinate with partners, and support the sales team...

A leading IT services provider in Colombia is seeking an IT Level 2 Support Engineer to deliver enterprise-level IT support. The ideal candidate will possess 3+ years of experience in managed IT services and have advanced technical skills in areas like server, firewall, and cloud technologies. This full-time role offers a competitive salary, weekly...

Department: Customer Support Location: Remote Job Summary The Bridge Technical Support team provides technical assistance to end users of Bridge, as well as integrated and related products within the platform ecosystem. Technical Support Representatives assist a variety of users—including end users, learning management system administrators, and corporate...

SoftwareOne is seeking an Onsite Support Analyst to deliver hands-on technical assistance at the workplace, helping users and VIP stakeholders resolve issues promptly and maintain a seamless technology experience. You will manage incidents and service requests from logging to closure, troubleshoot Windows, hardware, software, and apps, and coordinate with...

Masabi is seeking an IT Support Engineer to handle day-to-day IT for a globally distributed, remote-first team. You’ll fix issues, set up access and devices, and help secure our systems while exploring AI tools to automate tasks. Based in Colombia, you will be the frontline support for Slack, Jira, Google Workspace, and other tools, collaborating with...

Twilio is seeking a Technical Support Expert 2 for remote work in Colombia. The role focuses on assisting developers and major brands with messaging and email cases, troubleshooting deliverability issues, and guiding customers through SMS application development. You will collaborate with product and engineering teams via Slack, file Jira bugs, and help...

Talentus Global is seeking a Senior IT Support Engineer (Part-Time) to join our remote-first team. The role emphasizes enterprise IT environments, Azure/Azure Portal, and Microsoft 365 support for global users. You will troubleshoot, manage access and licenses, and deliver remote support with SLA adherence. English at B2 level required; contractor model...

EPAM Systems, Inc. seeks a Senior Trading Application Support Engineer to deliver critical technical support for the trading desk and back-office operations, specializing in bonds and loans. The role emphasizes SQL Server, Python, Linux, and CI/CD practices. You will collaborate with traders, portfolio managers, and operations, maintain an internal...

Stonex Group is seeking an experienced Production Support Engineer to join our team in Bogota. The role focuses on keeping mission critical payment applications running, resolving incidents, and performing root cause analysis across databases (MongoDB, SQL) and Java/.NET apps in a 24x7 environment. Responsibilities include incident management, automation...

A seed-stage vertical SaaS company is hiring a Support Engineer focusing on backend production support and incident response. This remote role involves triaging and resolving production issues, debugging in Python/Django, and working directly with customers. Candidates must have 4–6 years of production experience, strong SQL and PostgreSQL skills, and...

Masabi, a global remote-first technology company, seeks an IT Support Engineer based in Colombia to manage day-to-day IT across a distributed team. You’ll fix issues, set up access and devices, and improve processes to prevent recurrence. You’ll work with Google Workspace, SaaS tools, and security practices, explore AI automation, and partner with...