HubSpot Administrator

Extenteam is a leading professional services company based in the US, specializing in providing top-notch solutions to vacation rental management companies across the United States. Our goal is to help our clients maximize their property management efficiency and profitability through our comprehensive services. We currently support close to 200 different property management brands throughout the United States. Our team members work to supercharge guest services, reservations, marketing, bookkeeping, IT support, and other core business functions.

Our Core Values:

• Mission Accomplished: We Work Smart & Get Stuff Done.
• Own Your Stuff: We Own Our Stuff.
• Walk The Talk: We Do What We Say We'll Do.
• Into The Wild: We Are Explorers.
• Word As Bond: Just Say It.
• Above And Beyond: We Live Extenteam.

Position Overview:

We are seeking an experienced HubSpot Administrator to join our team in Medellín. This person will be responsible for managing our HubSpot platform, optimizing its use, and ensuring its integration with other systems. This role involves collaborating with various departments to streamline processes, enhance data accuracy, create dashboards and reports, troubleshoot issues, and maximize the organization's use of HubSpot for achieving business goals.

Responsibilities:

• Set up and configure HubSpot CRM, including workflows, pipelines, reports, and dashboards.
• Ensure data integrity and manage data imports, exports, and cleansing within HubSpot.
• Design and implement marketing automation workflows, lead scoring, and nurturing processes in HubSpot.
• Integrate HubSpot with other systems (e.g., website CMS, email platforms) to ensure seamless data flow and campaign execution.
• Create and maintain custom reports and dashboards in HubSpot to track marketing, sales, recruitment and customer success metrics.
• Provide ongoing support, troubleshooting, and guidance to users to maximize their effectiveness with HubSpot.
• Assist in the execution of marketing campaigns and initiatives using HubSpot tools and monitor campaign performance, identify areas for improvement, and implement optimizations to enhance results.
• Implement and maintain HubSpot user roles, permissions, and access controls.

Requirements

• 3+ years of experience as a HubSpot Administrator or similar role
• Data driven and is not afraid to explore new tools for reporting, dashboards and Hubspot System Management.
• Has a deep understanding of the platform, its capabilities, and best practices
• Strong technical skills to customize and maintain HubSpot features
• HubSpot Certifications focused on Sales, and Marketing or progress towards completing is a plus.
• Ability to create and analyze workflows and automations
• Generate insights to drive marketing strategies
• Excellent communication skills to train and support internal users
• Experience training sales, marketing, partner success and onboarding teams
• Attention to detail and problem-solving abilities
• Possess problem-solving, attention to detail and creative thinking skills
• Excellent verbal communication and writing skills
• The ability to build processes, implement them and continuously improve upon the

Benefits

We offer our employees targeted development opportunities both on a professional and personal level. We also offer:

• Paid time off