Survey Delivery

Description

About DIALECTICA

Dialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.

Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

With a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society. Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for. 

These values include:

Respect Teamwork Ownership Growth Mindset

About the role

As an Associate within the Survey Delivery & Innovation team, your role is to partner with our clients to understand their quantitative B2B insights needs and to translate their insights requirements into best-in-class surveys - advising them on asking the right questions; programming the survey, conducting quality control on survey responses, visualizing the outputs and providing key results takeaways.

We’re looking for passionate candidates who have a can-do attitude and eagerness to make our B2B Surveys product and team succeed. In the role you will be working on multiple client projects at once and will quickly develop core skills in terms of critical thinking, team work, time management & prioritization.

Responsibilities

Partner with the Client Service Team account managers to help clients scope survey questions, advise on survey best practices and ensure the highest level of service is delivered end-to-end.  Support the core Client Service Team to ensure quality delivery in terms of survey programming and top of the line visualizations (dashboards and story-telling based reports).  Develop proprietary methodologies and insights to showcase Dialectica’s differentiated capabilities to our clients, as well as providing commercial performance output for our product.  Actively work with the Product team on developing new functionalities needed for survey respondent optimization and client analysis efficiencies. 

Requirements

1-3 years of work experience, ideally with 1-2 years of relevant experience in market research or related fields. Experience programming surveys from scratch within survey tools such as Forsta, Qualtrics, QuestionPro, etc. is a plus. Experience with data visualization tools such as Tableau, Power Bi or DisplayR is a plus. Experience working with XML, Python or CSS coding is a plus.  Academic achievement gained in any undergraduate field (Bachelor’s degree or higher). Professional working proficiency in English, both verbal and written.

Benefits

Be part of a creative, entrepreneurial and fast-paced global team. Continuous learning and development programs. Competitive compensation schemes RRSP with employer match Comprehensive health coverage (life, medical, dental, vision, and employee assistance programs) Substantial Wellbeing program (allowance, flexible and volunteering days) High-performance, fun and vibrant culture continually enhanced through team bonding & company events, as well as increasing CSR initiatives

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. 

Not sure if you have it all? Apply anyway At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds.

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