Shopify Administrator

This is a remote position.

At Softgic, we work with the sharpest minds, with those who build, with those who love what they do, with those who have a 100% attitude because that's our #Coolture. Join our purpose of making life easier with technology and be part of our team as a Shopify Administrator .
Compensation:
USD 17 - 27/hour.

Location:
Remote (anywhere).

Mission of Softgic:
In Softgic S.A.S. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy: ✯ Deliver quality products and services.
✯ Achieve the satisfaction of our internal and external clients.
✯ Encourage in our team the importance of training to grow professionally and personally through development plans.
✯ Comply with the applicable legal and regulatory requirements.
✯ Promote continuous improvement of the quality management system.

What makes you a strong candidate:

• You are proficient in SEO (Search Engine Optimization), inventory management, order processing, and Shopify.
  
• English - Conversational.
  

Responsibilities and more:

• Manage product listings, including uploads, updates, and inventory management.
  
• Handle order processing, tracking, and customer inquiries to ensure timely fulfillment.
  
• Monitor website performance and implement improvements for user experience.
  
• Collaborate with marketing teams to manage promotions, discounts, and campaigns.
  
• Conduct regular audits of the store to ensure accuracy in pricing, inventory, and product information.
  
• Generate and analyze reports to monitor sales performance and identify growth opportunities.
  
• Provide customer support via email, chat, and phone as needed.
  
• Stay updated on Shopify features and e-commerce trends to enhance store functionality.
  

Requirements

• Strong understanding of Shopify platform functionalities and features.
  
• Proficiency in data entry, inventory management, and order processing.
  
• Excellent organizational skills and attention to detail.
  
• Strong communication skills, both verbal and written.
  
• Ability to work independently and collaboratively in a fast-paced environment.
  
• Familiarity with SEO best practices and digital marketing strategies is a plus.
  
• English proficiency is a MUST.
  

Benefits

• We're certified as a Great Place to Work.
  
• Opportunities for advancement and growth.
  
• Paid time off.
  
• Formal education and certifications support.
  
• Benefits with partner companies.
  
• Referral program.
  
• Flexible working hours.
  

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