Bilingual Agent
Encontrado en: Talent CO C2 - hace 2 semanas
Perform bilingual screening, answer to incoming or make outgoing calls from/to the customers to address their concerns, answer questions and inquiries, set up appointments, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services accordingly.
Responsibilities include:
- English level C1 or better.
- Having conversations with customers professionally and responding to customer inquiries and complaints.
- Researching required information using available resources.
- Handling and resolving customer questions regarding products or customer service problems and situations as needed.
- Providing customers with the organization’s service and product information.
- Processing forms, orders, and applications requested by the customers.
- Identifying, escalating priority issues and reporting to the high-level management.
- Routing inbound calls to the appropriate resources.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM software.
Job Requirements:
- High school diploma
- Excellent communication skills, including verbal, reading and written skills
- Ability to work with others
- Good computer skills
- Multi-tasking skills
- Excellent people skills
-
Bilingual Sales Call Center Agent
hace 2 semanas
Bogotá, Colombia Independent Recruiter A tiempo completoBRAVA BUSINESS SOLUTIONS LIMITED is looking for a Bilingual Sales Call Center Agent. “Comprehensive solutions to automate your processes and improve the customer experience through POS systems.” Compensation: COP 2.3M - 2.8M/month. - Commissions (~COP4M/month) Location: Bogotá, Bogota, Colombia. Skills: Proficient in customer service and cold...
-
Bilingual Sales Call Center Agent
hace 2 semanas
Bogotá, Colombia Independent Recruiter A tiempo completoBRAVA BUSINESS SOLUTIONS LIMITED is looking for a Bilingual Sales Call Center Agent. “Comprehensive solutions to automate your processes and improve the customer experience through POS systems.” Compensation: COP 2.3M - 2.8M/month. - Commissions (~COP4M/month) Location: Bogotá, Bogota, Colombia. Skills: Proficient in customer service and cold...
-
Bilingual Sales Call Center Agent
hace 2 semanas
Bogotá, Colombia Torre AI A tiempo completoWe are looking for a Bilingual Sales Call Center Agent. “Soluciones integrales para automatizar tus procesos y mejorar la experiencia del cliente a través de sistemas POS.” Compensation: COP 2.3M - 2.8M/month. + Commissions (~COP 2M/month) + Social security payment and social benefits + Production bonuses and commercial service bonuses among...
-
Bilingual Sales Call Center Agent
hace 2 semanas
Bogotá, Colombia Torre AI A tiempo completoWe are looking for a Bilingual Sales Call Center Agent. “Soluciones integrales para automatizar tus procesos y mejorar la experiencia del cliente a través de sistemas POS.” Compensation: COP 2.3M - 2.8M/month. + Commissions (~COP 2M/month) + Social security payment and social benefits + Production bonuses and commercial service bonuses among...
-
Bogota - Customer Service Agent
Encontrado en: Talent CO C2 - hace 7 días
Bogotá, Colombia Foundever A tiempo completoBogota - Customer Service Agent Req ID#: 377392 Bogota, Bogotá – Calle 166, CO Job Description: About UsFoundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions,...
-
Agente de Call Center Bilingüe
Encontrado en: Talent CO C2 - hace 2 semanas
Bogotá, Colombia Foundever A tiempo completoSalary COP $2'800.000 (One day OFF)Area: CallCenter / Telemercadeo / Health Insurance. Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates worldwide, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology, and experience solutions...
-
Patient Relations Specialist in Bogota
Encontrado en: beBee S CO - hace 4 semanas
Bogotá, Colombia Apollo XCM LLC A tiempo completoThis is an on-site position based in Bogota, Colombia. Only applications in English will be reviewed. Medical experience is not required for this role. Candidates with a background in Hospitality / Customer Service / are encouraged to apply! Apollo XCM is looking for the best Patient Relations Specialist who will be responsible for providing excellent...