SaaS SCM Functional Analyst

hace 2 semanas


Bogotá, Colombia Oracle A tiempo completo

Department Description

The CSS (Customer Success Services) organization consists of a diverse, highly skilled, and specialized team of Engineers, who partner with the Oracle Development, Sales, and Support lines-of-business by providing technical subject matter experts for tailored complex and mission-critical IT environments.

Technical & Analytical Skills:

Excellent English and Spanish verbal and written skills 

• Well-developed troubleshooting skills, ability to analyze details and synthesize ""big picture"", frequently working with incomplete or ambiguous data. Creative use of industry standard tools to aid in the diagnostic process.

• Detailed Functional and technical knowledge of more than one module in any of the following Supply Chain Application Suites 

Behavioral Skills: 

• Excellent communication skills. Able to communicate very well both technically and functionally.

• Well-developed listening skills. Able to discern core issues in an environment where it may be difficult to determine what the cause is and what the symptom is.

• Good organizational skills. Able to develop a coherent plan of action that meets everyone’s needs to resolve a given situation as quickly as possible. Also, able to revise this plan as new data is obtained without appearing that there was no plan.

• Ability to persevere in the face of obstacles and ensure customer’s success. 

• Self-starter works well unsupervised or with limited supervision.

• Detail Oriented (Process orientation preferred)

• Complete tasks efficiently and in a timely manner, effectively communicate and drive project deliverables

• Interact with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions



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