Billing Specialist

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Location: Medellín, Colombia (Hybrid, 2 per week at the office)

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

We are seeking a Billing Data Analyst to join our team in Medellín. This is a great opportunity to join an enthusiastic finance team at a successful high-growth cloud software company, where your ideas and contributions will be valued. This is a key position within the Finance Department that will interact with Sales, Sales Ops, Professional Services and customers, and others, with core responsibility for billing and accounts receivable management.

What you will do:

Validate invoicing data and propriety of new customer setup, customer subscriptions, and other items.Prepare invoice upload file and generate invoices.Ensure invoices are prepared in accordance with contractual terms and appropriate documentation exists.Ensure accounts receivable and revenue transactions are recorded accurately and timely.Verify appropriateness of and process customer refunds, credits and small balance write-offs.Ensure the billing software maintains up-to-date contractual information.Ensure customers are properly invoiced for sales tax using Avalara AvaTax.Serve as a point of contact to resolve billing questions that arise internally and externally.Escalate accounts receivable issues as appropriate.Provide accounts receivable and other metrics.Complete month-end and quarter-end close assignments.Assist with annual external audits.Ad hoc projects.

You’ll know that you’re nailing the job if…

Have a bachelor’s degree in Accounting, Finance, Business Administration, or related fields and 2+ years of professional experience relative to this role.Have very Strong to Excellent Microsoft Excel skills. Must know how to utilize vlookup, pivot tables, and other complex Excel tools.You have been exposed to reviewing and interpreting sales contracts and translating them to invoicing.You managed the status of accounts and balances and identify inconsistencies.You post transactions and categorize records in the general ledger (e.g. by assets, liabilities and expenses).You have a strong work ethic, a positive customer services attitude and a high level of energy.You have a fluent English

#LI-Hybrid

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