IT Product Support – Service Desk Agent

**Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work...

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...

**Job Summary** The Problem Manager is responsible for managing the lifecycle of all problems within the IT infrastructure. The primary objectives are to prevent incidents from happening, eliminate recurring incidents, and minimize the impact of incidents that cannot be prevented. The Problem Manager will take a proactive and analytical approach to...

**About CBTW** We are a global tech solutions company that believes Collaboration Betters the World. Leveraging strategy, technology, and design, we partner with organizations worldwide to offer comprehensive solutions from idea conception to product realization. We work with people around the globe to advise, build, run, and support the creation of...

*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.* Job Category Sales Job Details **About Salesforce** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...

Job Purpose/ Proposito del Puesto Responsible for the end-to-end delivery operations (warehouse – lastmile – rescue) in the Peru/Colombia market, ensuring orders are processed and delivered on time, optimizing the Delivery Rate (DR), controlling 3PL/lastmile service quality, and coordinating with other departments (IT, CS, Sales, Product) to improve...

We are looking for an **IT Product Support – Service Desk Agent** to provide **Level 2 application support** for our global eQMS platform, ensuring timely triage, investigation, resolution, and escalation of incidents, service requests, and operational issues. Key Responsibilities - Provide L2 support for eQMS applications, managing incidents, requests,...

We are looking for an IT Product Support – Service Desk Agent to provide Level 2 application support for our global eQMS platform, ensuring timely triage, investigation, resolution, and escalation of incidents, service requests, and operational issues. Key Responsibilities - Provide L2 support for eQMS applications, managing incidents, requests, and...

*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.* Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation...